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3.7

Overall Score

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L FL

Worst Customer service I have ever had at a gym. Just opened Crunch in south Tampa. Emplyoyees were rude and not accommodating. Would not recommend to anyone!!!!!

9 years ago

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Deb New York, NY

Horrible customer service, everything is filthy dirty, several bathroom stalls always out of toilet paper. I really regret joining. I hope I don't catch something.

10 years ago

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Tori smith Mesa, AZ

The best gym I have ever been to! They learned my name and always are so welcoming!

6 years ago

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SkylarPickens Houston, TX

Super popular in my city because everyone loves it here! Respectful and awesome staff!

6 years ago

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Tee’Anna Weston Tallahassee, FL

Crunch was a comforting gym and it has various machines which was nice.

4 years ago

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Cody Sarasota, FL

Good gym. But Trainers are arrogant. Lie and not trustworthy to suck money out of your wallet. Avoid their training money trap at all costs

5 years ago

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Justin Tetreault Tampa, FL

Terrible membership and cancellation policies. Requires in person or certified mail. Upon cancellation, charged next months fees.

6 years ago Edited September 14, 2021

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Jimmy Hall Clifton, NJ

Crunch is a good fitness program where people can work out and communicate with each other.

6 years ago

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Jacob Shaner

I’ve used the pool at their facility. It was alright. Not the nicest place I’ve been, but not bad.

7 years ago

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Matt J Nampa, ID

The pools seem to be always out of order, both at the Caldwell and Nampa Loc

7 years ago

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Karin Washington Township, NJ

Negative, problems with billing, incorrect billing, overcharged repeatedly, fraud with training sessions

8 years ago

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Amanda Hamilton Cincinnati, OH

Do not use Crunch, they will steal your money! They billed me for training sessions I never had.

6 years ago

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Vicki A Michaels

Loved all the classes and LOTS of equipment

8 years ago