Name: Costco Optical
Rating: 4.3

star star star star star

Brenda Horne Orem, UT

Our family has used Costco Optical to get glasses with great results. It has been more affordable than getting glasses at the doctor's office. They have also helped us with repairs.

6 years ago

star star star star star

Nichole Hiatt Eagle Mountain, UT

I love the selection Costco optical online offers. I have ordered 4 pair of glasses through Costco now, and the customer service has always been excellent if I've had problems with the glasses after they arrived.

6 years ago

star star star star star

Juliann Mecham Managua, MN

Costco optical has such good options!! I love the eye test that they do to know what glasses you need. They give you glasses you actually need, they are high quality and fashionable.

6 years ago

star star_border star_border star_border star_border

Hans Wilhelm Potomac, MD

My review is limited because I have not yet received the lenses I ordered. The Costco process is mind numbingly slow. I am willing to pay more in order to actually receive my lenses before my prescription changes from the passage of time. That is, so far, an exaggeration, but the services I have used before provided lenses in two days. Costco took more than two days to reflect that my order had been received.

4 years ago

star star_border star_border star_border star_border

Ray Munroe Delhi, ON

Had issues from the beginning with not being able to clean the lenses, Tried 4 liquid cleaners, including theirs, soap & water, several different cleaning cloths. Just smeared. Took beck to Costco, they wiped, said no issue. I could still see the smears after they cleaned them. Just got new glasses elsewhere with same prescription and these clean easily. It was the same prescription but I can see more clearly with the new ones, I don't believe the Costco ones were ground to the exact prescription. Price on the new ones we almost exactly the same as what I paid at Costco 2 years ago.

4 years ago

star star_border star_border star_border star_border

gem videos Kenosha, WI

I recently purchased a pair of progressive lenses, and the field of vision is not only a finger width wide, but they are uneven on the lenses. I have to turn my head to the right to look out the right eye. When I mentioned this, the lady told me that I'll never look at anything with one eye, and I would get used to it. I work with gems and minerals. Half of my day is looking at specimens with one eye. The lenses scratch easily, and get hazy in spots.

4 years ago

star star star star star

Mitali Ganeriwal Orlando, FL

I love their collection of eye wear. everything is at a good price and lasts so long. they make their eyewear high quality for sure!!

4 years ago

star star_border star_border star_border star_border

Raph Che

It took them 65 min just to get my new prescription made. Very slow, disgraceful, and unwelcoming customer service experience at the downtown store. Never had such an wweful experience at the Hawaii Kai store where I still prefer to shop. They need to do something about how they treat their customers who pay their income. They don't make accommodations for the wait (no chairs or seats available) yet their work ethics is so mediocre and lack-lustre performance. Costco needs to do something about it. Never have I seen a people who care so little about their customers.

4 years ago

star star star_border star_border star_border

Dennis E White Encinitas, CA

They miscalculated the correction for my reading glasses (how hard can adding two numbers be?). The mistake required two extra trips and queue waits (Costco is 30 minutes away from me). They refused to ship the glasses to me after being told of the mistake.

4 years ago

star star_border star_border star_border star_border

Thomas Kozenski Watertown, WI

I have worn glasses for nearly 45 years and never have I had the coding of the glasses start to peel and fog up so you cannot see well. I have glasses that are 10 years old that have not done that and my glasses from Costco did it in less than two years. And you cannot get classes without this film put on them. Don’t waste your time here go to a regular eye clinic you’ll be much happier

6 years ago

star star star star star_border

Nancy Jones Alpine, UT

The glasses were as ordered and delivered when promised. The price was very reasonable and the service efficient. I will continue to use Costco for my eyewear.

7 years ago

star star star star star

Karen Torino Tallahassee, FL

Costco Optical online is easy to use and manuever. There are great options to choose from and at good prices too. The glasses I bought online lasted me a good time.

4 years ago

star star star star star_border

Jec Canby, OR

Cute choices, although you do see a lot of people wearing e same glasses as yourself. Great prices on prescription and frames. Our Costco’s eye dr is a little rushed, the overall value is worth it.

4 years ago

star star star star star

Jodianna Tallahassee, FL

Glasses are very expensive! I feel great that Costco always offers me the best deal. Their optical department has many varieties and different colors.

4 years ago

star star star star star

ang ,

They have the best prices for my contacts. I order them online and have them shipped directly to me. It super convenient. Can’t beat the customer service either!

5 years ago

star star star star star_border

Bessie B Gilbert, AZ

I have purchased glasses there once. They had good variety and price. Usually I have a difficult time finding glasses for my thin face that is not a child's frame but the employee worked well with me to find a good fit.

5 years ago

star star star star star

Cal Hunter Riverton, UT

Costco Optical is slick way to get low priced glasses. One stop shop with the optometrist on site and the selection is great. Quick turn around time as well.

5 years ago

star star star star star

Jon Moreno Sandy, UT

Costco optical was so easy, I just gave them my prescription and picked out lenses out of their great selection and was ready within a weeks time. Recommended!

6 years ago

star star star star star_border

Kellen Layton, UT

Glasses are always a little pricey but Costco does a good job and helping you find a pair that works for you. I had mine for about two years. They helped me replace them and also would adjust them whenever I needed.

6 years ago

star star star star_border star_border

PessoaJ Herriman, UT

We didn’t have the best experience with Costco optical which was disappointing because i love Costco. We ordered my daughter glasses and they just didn’t fit great and both pairs Broke very quickly and they don’t fix them

6 years ago

star star star star star

Robert Mott

This store is the best thing to come to this town in decades. The deals are amazing. I save tons of money here.

4 years ago

star star star_border star_border star_border

Karen Berendsen Brook Park, OH

i have been a member for 10+ years. 3 pr bi-focals ok but Anti-glare coating is NOT. Peels & bubbles making hard for me to see & annoying for people talking to me. Cant order without. I will go elsewhere!!

5 years ago

star star_border star_border star_border star_border

Fred L Bowman Seattle, WA

I am not sue if it was the eye doctor or Costco but I had to go back three times and they never got it right. I spent over $200 for a worthless set of lens and they never followed up to see if the las pair was right and treated me like a problem . I will never purchase glasses from them again

5 years ago

star star_border star_border star_border star_border

Hungry Hippo Bellingham, WA

Costco UV coating will orange peel when exposed to heat. I left my glasses in the car, and it got to the point where I couldn't use them at all. Had to order replacement lenses online and pay for it since Costco does not have any warranty on lenses. I live in WA where it doesn't even get that hot during the summer.

5 years ago

star star star star star_border

CypressH Ellicott City, MD

Costco has some of the best pricing for contacts that I’ve found. Their brand of contacts is plenty comfortable, and I typically get either Kirkland or Bioinfinity.

4 years ago

star star star star star

Jennie South Jordan, UT

Easy to make an appointment. Ship contacts to your house for free if they aren’t in stock! Great selection of eyewear!

4 years ago

star star star_border star_border star_border

Emma N. Sandy, UT

They were nice, but my prescription according to them was beyond perfect, while i went to an actual eye doctor's office and one eye is okay, the other is really bad, I didn't even notice till I tried on glasses with the correct prescription, and it wasn't from them

4 years ago

star star star star star

Carolina camacho

I love using Costco for many things, and eyewear is one of them! they have the best deals and cutest styles. The glasses are great quality

4 years ago

star star star star star

Anne Sainsbury Salt Lake City, UT

It was simple, straight forward, and I've had my glasses for 3 years now and have no complaints! Plus the price was so affordable!

5 years ago

star star star star star

Elisabeth Kinghorn Bangkok, 10

I have always gone to Costco for any optical needs. Excellent selection of glasses and very professional and friendly staff

5 years ago

star star star star star

Jennifer Ashby Lehi, UT

It was easy to get an appointment at Costco optical. They have some of the best prices around. They gave me a spare pair of contacts.

5 years ago

star star star star star

Mary Alice M. Orem, UT

I've bought by glasses and contacts at Costco for 12 years. They have great prices, customer service, and options for glasses.

5 years ago Edited September 14, 2021

star star star star star

Owen Slye ,

I get glasses every year from Costco and they always have great selection. They make them fast and are usually ready for pickup in 1-2 weeks.

5 years ago

star star star star star

Morgan whiting Los Angeles, CA

I had my first eye check-up there a year ago. I usually went to a private clinic. They were awesome and a way better price.

6 years ago

star star star star star

Eric Wilkinson Herriman, UT

I only use Costco Optical for my eye exams. It's convenient to add to a shopping trip and they always take good care of me.

6 years ago

star star star star star

Tagg Ogden, UT

Costco optical makes it really easy to pick out glasses and get them finished. My optometrist even sends my prescription directly to them online.

6 years ago

star star star star star

Ellie Cheyenne, WY

These glasses are so much more affordable than other places I’ve gone, without sacrificing style or comfort. I always get my glasses from here!

6 years ago

star star star star_border star_border

DeeDee G. Dallas, TX

Good lenses, only issue is that the frame selection is not ideal for fashionable preferences. If you do not mind not the best looking (aesthetically) frames then I would reccomend.

6 years ago

star star star star star

hmarashi Newark, NJ

My last three pairs of glasses have come from costco optical. They are always attentive and make sure I have the right fit before i leave the store.

6 years ago

star star star star star

Linda Webb Eagle Mountain, UT

Costco is the cheapest price lace to get your eye glasses and they have a great selection. I always go there for my glasses

6 years ago

star star star star star

Randi Nelson Managua, MN

Costco optical has amazing prices when looking to pick up a subscription and even picking glasses of all sorts of styles!

6 years ago

star star star star star

MaryAnn Hagblom Salt Lake City, UT

Great prices! The quality is awesome the doctor is very good and you can get everything you need at such a better deal than most optical places.

6 years ago

star star star star star

Mykahla Nelson Managua, MN

I have gotten my glasses from Costco and the were super good on price! I ordered them online and the came to my house super fast!

6 years ago

star star star star star

Flora Lethbridge, AB

Costco glasses are the only glasses I will ever buy going forward! They have the best prices for quality frames and lenses!

6 years ago

star star star star_border star_border

Tom Gourley Pleasant Grove, UT

Costco eyeglasses are very reasonably priced but limited as far as selection. I was looking for some higher quality sunglasses but couldn't find anything that offered the quality I wanted in the subscription that I needed.

6 years ago

star star star star star

Martha Gourley Pleasant Grove, UT

Great glasses and doctor's exam. I felt they were worth the value and provided great Costco service and product guarantee.

6 years ago

star star star star star

Linda G Jeschofnig Denver, CO

Can't beat Costco for excellent selection, fair prices, and excellent customer care.

5 years ago

star star star star star

Jill Bonifay, FL

Have never been disappointed with their product. always there to help or service any problems that arise.

4 years ago

star star star star star

Robyn Haight South Jordan, UT

We have purchased glasses for two of our kids. There was a good selection and the glasses were made quickly.

4 years ago

star star star star star

Terrah Anderson Herriman, UT

Costco is our go to place to get eyeglasses for the whole family. Good selection, great prices, quick turn around time.

4 years ago