Web Expenses
Is This Your Business?Author: Jenna Vasquez
Headquartered in the United Kingdom with offices in the United States and Australia, Webexpenses is a global travel and expense management platform with users in more than 70 countries.
The goal of Webexpenses is to remove the need for manual processes so business expenses can be tracked automatically and digitally.
Top Ranked Companies
The Good
- Customizable Solutions
- Customer Support
- Agile Updates
Customizable Solutions
The Webexpenses product suite is customizable and scalable to meet the needs of any size business for tracking and management of company spend.
You can purchase the products as standalone services or combine them according to what you need and will actually use. Services include the following:
- Expense management
- Corporate travel
- Invoice processing
- Business payments
- Expense auditing
Customer Support
Webexpenses employs only in-house customer support in the United States, the United Kingdom, and Australia. Customer support is available 24/7.
Agile Updates
Webexpenses is continually updating its software to incorporate innovations in efficiency and capability. There are over 100 expense software updates per year, including the incorporation of client feedback.
The Bad
- Payment Model
Payment Model
The Webexpenses payment model favors businesses with 10 users or more, so if your business is smaller than that, it may not be the best option.
For example, the monthly fee for the expense management software is $45 for 5 claimants and $9.50 for 10 claimants. So the more claimants you have, the more value you will get. Once active, users can make unlimited submissions with no extra fees.
To obtain your value estimate, you can consult the value calculator on the website or the ROI calculator for a more detailed estimate. Keep in mind that the estimated pricing on these calculators excludes implementation and training costs.
The Bottom Line
Whether you operate a small business or a large corporation, you can identify and create your own custom solution with Webexpenses. The company claims it has a 99 percent client retention rate, so it seems to have a satisfied customer base.
However, considering there are free expense management tracking options within other companies, it might make sense to pursue those first, especially if you’re a small business owner and won’t have many users on your software.
