1&1

This is a great hosting company for people with minimal computer experience. I often helped my clients get set up using 1&1. They have some of the lowest prices offered out there and the customer serviced and tech support I have received was outstanding.

(BEWARE) Don't hesitate to file a complaint against 1 and 1 to the Consumer Financial Protection Bureau (CFPB). Under the for Unfair, Deceptive or Abusive Acts and Practices (UDAAP). My opportunity to renew the domain promptly due to the confusing 1 and 1 massive flooding of Marketing/Junk/Advertising emails sent to my billing email box; made it extremely challenging to distinguish essential billing emails from junk. An influx of marketing email from 1and1, definitely hindered my ability to made payment; due to new card had been issued with an updated expiration date. After all, was said and done the wanted to pay a whole lot more to reinstate the domain and they then ridiculously hiked the price of the domain up so high that I let it go and now the domain is bidding for $ thousands of dollars higher online. Should any of you experience this please file a complaint with the CPFB with the UDAAP in mind. I had already asked them Countless times prior, to stop the advertising/ marketing email from them precisely because I was getting confused and they failed to do just that, and the results ended up with me losing a domain I had for nearly two decades. They blamed the mishap stating it was my fault anyway. I felt the deception of bait and switch for a higher rate. So please, if you experience this please file a complaint through the proper channels. Understand the UDAAP laws.

"1&1 = Nothing!" I freely admit that this review refers to abysmal practices by 1&1 some years ago (10+?), but then again, because people on umpteen review sites I am currently reading are still saying much the same as me, I thought I'd at last add my 2-cents worth. This is because – even after all these years – I still want to spit when I see anything about 1&1! ( and that really isn't like me in everyday life!) In brief: in the early days of my internet use I wanted my own website. 1$1's advertising was ubiquitous, so I took the bait... In brief: 1. I found trying to carry out all of the confusing and opaque procedures and muddles on their site to be like wading through double-thickness treacle! 2. The so-called "help" bits were partly in (German?) and partly in English. 3. The site was a mess! I'm a very patient being, but it was really *very* difficult to get everything sorted out properly... 4. Support: so I tried to contact them, to (politely) ask questions about their disaster zone of a site, but that proved fruitless and futile; if I did get any reply it was enigmatic, incomprehensible and thus useless. 5. Now here's the worst bit of all: ...After a couple of months of this frustrating farce I finally got so sick of them that I just wanted out. But trying to get rid of them (and lose my money into the bargain) was well nigh impossible It's surely no coincidence that still now (here in 2016) so many condemnatory reviews of 1$1 still report that trying to get rid of this rogue company is like trying to wipe ...umm... something VERY sticky-nasty-smelly off the bottom of your shoe!! ...But I was very determined; so in the end I got through to a (difficult to find!) number in the UK and finally got them, not the parent body, to close my account and stop pestering me with absurd delusion that I owed *them* something! They made it well-nigh impossible to escape their greedy little clutches, but I did it in the end, but it left such a nasty scar that I've still not forgiven them. Advice: If you find yourself drawn to this bunch of money-grubbing brigands, slap yourself awake – then RUN!! :) Ps: I liked the idea of "Better Business Bureau ratings" ... until I just read that they have awarded 1$1 a very high rating – Huh!? ... My first thought was: "How on *earth* did 1$1 manage to game the system and pull off *that* stunt?!" – We might hope and pray that fistfuls of $$$'s weren't involved!)

I used 1and1.com for a number of years on the recommendation of a close family member who is also a computer geek. They started out good, especially having switched from GoDaddy, which had terrible service, but then things started going downhill. Not once, but TWICE, they have shut down all my websites and lost (nearly) all of my data and subscribers without explanation. Worse still, they resold one of my domain names WITHOUT my permission, and gave me a lame "Oh, we're sorry for the misunderstanding" after the fact. NOT okay. They are not trustworthy as a company, and unless your issue is extremely simple, their tech support is severely lacking as well. Their people can't even tell you how to configure their own software properly. Do NOT use them for hosting, if you care at all about your domains and your data.

1and1 was once the best registrar on the web. Their website was fast, complete, and their service was amazing. They have become one of the worst ever time by outsourcing tech support, moving their core platform to windows, Unfortunately for me it takes a long time to move everything to other providers, but I hope to be completely away from 1and1 within a year. They are that bad. If you are not bothered by control panel pages that take 15-20 seconds to load, these guys are you, but unless you work at the DMV find someone else that uses Linux.

I have been a customer for more than 15 years. Good customer service. My site has NEVER gone down (knock on wood).

Excellent Service and really good service altogether! I would highly recommend their service!