Chewy
4.9
6.0
Overall Score
Author: Kalicia Bateman
When choosing the perfect dog food for your pup, many pet owners find themselves overwhelmed. It can be challenging to know which brand, type of food, and nutrients your dog needs. Fortunately, Chewy carries a variety of premium dog food and dog treats. Whether your dog needs basic kibble, grain-free, or prescription dog food, Chewy is likely to have what you need.
Chewy's overall mission is to become the most trusted and convenient online destination for pet lovers and its partners — vets and service providers.
The Good
- Variety of Dog Food
- Save with Autoship
- Competitive Pricing
- 24/7 Customer Service
Variety of Dog Food
Chewy's greatest strength is its vast selection of products. Merely searching for dog food will bring up over 3,800 results. If this number seems overwhelming, you can quickly narrow down the options by filtering your search. You can filter your search by type of food (dry, wet, raw, frozen, etc.), brand, required diet, life stage, breed size, food flavor, health feature, packaging type, texture, price, and customer ratings.
We applaud Chewy for offering such an extensive selection of dog food. This makes it super easy for dog owners to find exactly what they need. It doesn't matter if your precious pup needs a grain-free, high-protein, shredded chicken mix for their sensitive stomach; you're more likely to find it at Chewy than your local supermarket.
Save with Autoship
If you plan on ordering dog food regularly, then we recommend checking out Chewy's auto-ship program. The program is completely free, and on your first order, you'll save 30 percent (after that, you'll save 5 percent). You can choose the delivery frequency and easily change, cancel, or reschedule shipments at any time.
The auto-ship program is excellent for anyone with pets, but especially those with a busy lifestyle. No longer do you have to worry about remembering to buy dog food at the grocery store, worry about lifting/carrying the bag into your home, or scouring the newspaper looking for coupons.
Competitive Pricing
Not only does Chewy offer numerous sales and daily deals, but its regularly priced items are competitive. Many of our reviewers were happy with Chewy's prices, stating that they were extremely reasonable (especially for the quality of the products) and often cheaper than local pet stores and supermarkets. Plus, if you spend over $49, you'll get free shipping. However, if you don't plan on spending that much, all other orders ship for a flat rate of $4.95.
24/7 Customer Service
It's tough to find a company that parallels Chewy's customer service. The company is consistently praised for its knowledgeable and accommodating staff. Plus, Chewy is notorious for sending out handwritten notes with humorous pet puns, birthday cards, and some customers have even received a painting of their pet along with their order.
The Bad
- Shipping Limitations
Shipping Limitations
While most of what Chewy.com does is at a high-quality level, the company lacks a few things. There is no shipping available outside of the contiguous United States.
Chewy does not ship to Hawaii, Alaska, any other U.S. territories, Canada, or any other country.
The Bottom Line
Overall, we highly recommend Chewy for your dog food needs. The company's extensive product selection is perfect for even the pickiest of eaters. If you're unsure or feeling a bit overwhelmed by all the choices, simply call Chewy's customer service line. The company has been highly praised for its customer service. And a company representative will gladly help you find the perfect dog food for your pup. Of course, you should always speak to your veterinarian before to ensure your dog is getting the nutrients it needs. Currently, Chewy doesn't ship to anywhere else other than the contingent United States, and there is no mention of whether that will change.
