Freedom Debt Relief
7.7
Overall Score
Verified Customer
Review Source
Maharani Rajkumar Miami, FL'
I was having a hard time paying my bills and I just couldn't afford going into bankruptcy. I was struggling so I turned to Freedom Debt. The customer support is always good. Anytime I call they're always encouraging and motivating. If I get worried looking at the portal or start second guessing myself about a decision, they are always there to tell me I made the best choice. They give me feedback every step of the way and tell me what they're doing, usually by text or email and I think they called us once. It has been really helpful. I felt really bad going on debt relief but everything was just a headache and it was hard every time I had to make a payment since I couldn't really afford it. They were helpful.
8 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Maharani. Please do not feel bad about enrolling into a debt relief program. Many consumers are not aware of the options available to them when resolving debt. Be proud of yourself for recognizing financial assistance was needed and taking the first step toward becoming debt free. As you continue on the journey, know that we are here to support you every step of the way. Client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief!
Jan. 19th, 2019
Verified Customer
Review Source
Carmen Navarro Bronx, NY
I was in a tough situation at the time and I didn't know where or who to go to. I ended up looking at various sites and Freedom seemed to be top notch so I tried it. I've been in the program for two years and just need to finalize a couple of cards and I'll be done. I should have zero debt on December which means that I'll be done with creditors by next year. They always worked with me on what I could pay and meet that. I also didn't have to worry since I just put the money in my account and they take that to make my payments on time. They do that for me and I don't have to worry about it. Whenever I had a question, needed a clarification on something, or just needed assistance, they were always immediately on the phone. They were very personable and took care of any problem or situation. I'm very happy with the decision I made, thanks to them the creditors who were harassing me stopped doing that.
8 years ago
Reply from Freedom Debt Relief
Hello Carmen,
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
C.M. Albany, NY
I had heard from one of my friend that they were a good alternative to filing for bankruptcy when you're in debt. They have saved me a lot of money and helped me. Whenever I needed any help or answers, they were always there. Somebody was always available when I called. Everybody that I talked to was fantastic, very friendly, and always went out of their way to help me. Every time they resolved one of my debts or had a buy out they would call me and send me emails so I would go on my dashboard. I could check there to see where I stood with my debts. I'm glad I did it, it was an excellent choice.
8 years ago
Reply from Freedom Debt Relief
Thank you for providing your outstanding experience of our program! Sharing your story will help others to see that Freedom Debt Relief does offer a solution to help with their debt! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Anonymous State College, PA'
We had some credit card balances that would take us a long time to finish paying off. They were becoming burdensome, so we needed help taking care of that. So far it has been excellent. They have responded to me all the time and when I needed more information or clarification they were quick to respond. Every time they had something settled, we would get an email or text message. If we wanted to check what was settled we could just look at our online account. I feel really good about going with them. They took a load off my mind and have enabled us to pay us the debts we had. It would've taken us years longer paying just the minimum amount. It works, it's not a gimmick or anything.
8 years ago
Reply from Freedom Debt Relief
We appreciate your honest review. We are thrilled to resolve your accounts and we will continue to keep you updated with any new information on your account. We are very happy to ease your mind and we are excited to see your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
George Blake Bridgeville, DE'
The service was recommended by a financial counselor. When I called them they were upfront about everything and gave me very good and honest advice. They've been responsive to my emails and send me some themselves when something happens. I've also had a call or two from them to update me on things and I can always go online and see what's going on. They've been working on my behalf and that's nice. The only thing I'm not sure about is their fees. We don't really know if they're too high, too low, or just right. We're dealing with thousand of dollars and they get a percentage of that so I'm not sure of the value of their service and the cost of the debt and the relief. It was a pleasure dealing with them.
8 years ago
Reply from Freedom Debt Relief
Hello George,
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Charlene Dionetta Jupiter Waldorf, MD
The person I was dealing with called me every day to tell me what was going on with things. That was very helpful for me. There were also emails that would show me the progress and I could use the dashboard to check on that too. I enjoyed how they actually did the things. They said what they would do and went with that, they were very prompt with everything, including their responses. I was also told how long it would take to pay off the thing as long as we paid on time. I feel so stress relieved now, it's wonderful. I thought I would never get out of the situation but they came to the rescue for me.
8 years ago
Reply from Freedom Debt Relief
Thank you, Charlene, for your fantastic feedback about our company! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming financially free! It also makes us happy to hear that you're logging into your client dashboard and receiving updates on your account. You're off to a strong start and a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Joseph A Powell Jr Glenn Dale, MD
The program was available to me through another service. It has proven to be effective and so far it has worked for me. I would get updates from them through email and voicemail. There was just a slight hiccup at some point, but that could've gone either way. It's a phenomenal program though. Now that I'm no longer in debt it taught me a valuable lesson, it was a really strong opportunity and it was totally successful. It's evident here in America that everyone should be part of a program like Freedom Debt Relief since we're all in debt. They are top notch and do what they say they are going to do.
8 years ago
Reply from Freedom Debt Relief
Thank you, Ross, for your spectacular feedback! Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Verified Customer
Review Source
Ebun Cercone Fort Lauderdale, FL
After a divorce, I went through a lot of credit card issues that overwhelmed me. So I sought for help online, and found Freedom Debt Relief. The experience with them was very proficient, nice and reassuring. Before speaking to them, I felt like I was stuck, but after talking to the debt consultant, I felt relieved. They helped me get these people off my back, and shortly after that, I was finally able to concentrate at work without having a creditor calling me. It was very pleasant to know that they handled it all, and I'm very grateful that I chose them to help me. On top of that, I was very well informed throughout the entire process. Thanks to their professionals, I saved a lot of money. All I can say is that they have wonderful people working there. My credit card was taken care of, and in less than 2 months, I had everything paid off. Overall, the company is great!
9 years ago
Reply from Freedom Debt Relief
Eburn, thank you for taking time to share your experience with us. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 13th, 2020
Verified Customer
Review Source
Kathie T. Wailuku, HI
I'll definitely recommend them to someone thinking about bankruptcy or nervous about too many debt mistakes. I want to recommend them to my family, to join Freedom Debt Relief to solve their problems. It's a very great program, the staff was helpful and it's a very great company. I feel very comfortable and I'm not worried about the payments and then bankruptcy. It was a great experience, and their staff were very kind. I was very happy to sign up for the program. It's for a long term but it was very helpful for negotiating with creditors, and then there's no harassment so it makes me less nervous, so I'm very happy.
9 years ago
Reply from Freedom Debt Relief
Hello there Kathie. Thank you for your generous feedback. We are glad to hear that we helped with some of your creditor contacts. Our greatest accomplishment is helping our clients become debt-free. If at any time you need our help, please call Client Services at (80) 655-6303. Thank you for being the best part of Freedom. Have a wonderful day.
Aug. 14th, 2020
Verified Customer
Review Source
Sylvia Jimenez Del Rio, TX
It really helps; it's a very good experience with all the help and all the education. Because I needed help to build my budgets, I was having a hard time getting out of my debt, but now I'm debt free and I'm just so happy that I manage my money better, and know how to spend it. I feel that I got educated on how to spend my money, and how to save money, which I'm 100% sure I did. It was perfect, they have the dashboard where I would go online and I could see everything that was happening and everything that was getting paid, everything that they were working on with me and the people I owed the money to. It was a great experience. If I needed help again I would go with them, and I would recommend it to my family and my friends. It is the best experience I've ever had, it really helped me out a lot.
9 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your feedback with us, Sylvia! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 21st, 2020
Verified Customer
Review Source
Gary Newman Palm Springs, CA
I was still keeping my head above water and everything, but I just couldn't see a way out. I just couldn't make any headway... I was paying my bills and all that stuff, but the only thing was, it really ruins your credit. Freedom Debt Relief's debt consultants were wonderful, and anytime I needed to call, or I needed to know what was going on, they are there to help me and pull my account up and tell me exactly what was going on. I'd get the email, and usually they needed an answer back pretty quick, so if I was out and about, I'd get ahold of them right away to approve a settlement, but then it was all done on online, emails. One of the accounts was turned over—I was sued and I was turned over so I was going to have to go to Court—but I was part of a litigation. I had signed up for that, so they took care of everything, but now they're all settled because I went with that one where I got a loan from them and I just pay them back now. My settlement saved me thousands. I'm just glad I did it. I'm getting older, so I'm hoping I'll be able to get them paid off and have the money to travel and do something I want to do, but I've been very, very happy with them.
9 years ago
Reply from Freedom Debt Relief
Thank you for sharing your thoughtful review, Gary! We are so happy to hear from another satisfied client! We are here to assist every step of the way and to make this process as easy as possible! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Mark Shearer Arlington, TX
I got on to check on my credit and it showed their ad there. That's why I called and talked to them, and the first guy I talked to was so impressive. He answered all my questions, and if he didn't have an answer, he would get it, but he answered all of my questions, so I didn't have anything to worry about. Everything's gone smoothly so far. Every time they answer my questions they don't give me any problems, and that's the main thing. It's kind of like insurance— you can buy the cheap insurance or you can buy the better insurance— I prefer the better insurance. You pay a little more, but they take care of your claims, and you don't have to worry about it. So far it's been real good, I don't have any problems at all, I call them, I okay their payments and they can get the work done. They send me the bill over the internet. I can find out where I'm at, check my bank balance, check everything out, so they do a real good job. So far, so good!
9 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Mark! We want to ensure our clients feel educated on our program, so they feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Emma Phillips Live Oak, FL
If somebody is in debt like I was, I feel that Freedom Debt Relief was the good company to use, I would be glad to work with them again if I had to do it over. It's very positive, what they were doing. I saw it on Facebook and I thought I would check it out and see what they did. I talked to a lady and she discussed what I needed. She said that she has been in that position before, and that they helped her, so that's why she was working with them. I thought, well, if she trusted someone else to do that, then I figured I would do it too. I heard from them twice since they got my account and so they're working out what I have to resolve. So far, I've been satisfied with what they're doing. I will eventually save money when I get my debt paid off. I'm very satisfied with it, and I'm not worried about my debt right now, like I was before.
9 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your feedback with us, Emma! We are so happy we can be of assistance to you during your trying times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Michael Mccormack New Kensington, PA
I'm very happy with the decision to sign up with them. I wish I made it sooner. Working with them saved me money. They're all very accommodating and treat you like a decent person, and were always ready to answer any questions that you may not have been sure of. I go on the dashboard, and once in a while they gave calls to keep me updated. They put your mind at ease about being in that kind of situation, without making you seem like a deadbeat that couldn't pay your bills. I highly recommend them to anybody. I was getting emails from them, so I looked them up and read about them, and they seemed to be the best company out there.
9 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Michael! We are so happy to hear that you are pleased with our services. Our goal is to ensure our clients feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Maria Warford Stafford, VA
I'm very happy with how they're dealing with my debt, and how easy they're making it on me. When I saw the online advertisement and called them, the young man was extremely kind and knowledgeable, and immediately helped me. Within half an hour, I knew that I could be going debt free, so that's what happened. I had no knowledge about how to do it, but he knew exactly what to tell me to make me comfortable. I've saved money with them. They always send me a text and then email telling me to look into my file, and I can see what they're doing. I am thankful that I got it; it's just silly that I waited that long to sign up with them!
9 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Maria! We are so happy to hear that you feel comfortable with us. That is our goal to ensure that our clients are comfortable and confident with us. We are here to provide the best service and savings possible for our clients. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Yvonne Greene Louisville, KY
I feel like all the consultants were professional, prompt at calling me back if I had a situation, everybody was just top of the line as far as dealing with me as a customer. They had a couple of websites you could go to, They had a tracking situation where you could track all your debts and see how the negotiations were going, they always emailed you about the lawyers, the litigators and negotiators and everything; it was just fantastic. At first I was a little anxious about it, I call the BBB and found out that you were a highly recommended company and good standing and after that I just started to feel more comfortable about not paying my debtors and letting you all handle all the negotiations. I needed to consolidate some bills and get rid of some high interest rates on my credit card, and I saved money by signing up with them. I mailed the company 3 separate letters about individuals who worked with me one on one during this process. Charley Brown signed me on with Freedom Debt Relief. Sharon Jones called me from the sister company Consolidated Plus after I'd been in the program for a while, and got me a consolidation loan. Last but not least, Cris Harver was my last negotiator on my remaining debts, and he helped me finish those up within about a month's time. I sent these personal letters to the management teams, they're about each one of those people and about the company as a whole.
9 years ago
Reply from Freedom Debt Relief
Wow, Yvonne, thank you for taking the time to share your thoughts on our program. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 19th, 2020
Verified Customer
Review Source
Laurie Almond, NY
It's very good it helped me a lot. Maybe their fees are higher than I wanted. They always answer my questions and they respond quickly. They sent me a text or email, maybe both, letting me know that there's been update or if there's something I have to approve and where and what's going to be coming up next. They just they keep me updated ahead of time.
4 years ago
Reply from Freedom Debt Relief
We are happy to hear that, Laurie. We understand that some people may find our fees to be high but keep in mind that even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Dec. 15th, 2021
Verified Customer
Review Source
Michelle Zavalla, TX
I get messages through my email as well as phone calls and letters always keeping up to date with everything if I need to authorized a settlement or anything the details. They get me the information I need it within a timely manner. They've always answered every question that I have, always available anytime I call and doesn't take long to get a hold of the customer service representative. I feel great about it. I had no issues with them, they do not bug they do not encouraged me to do anything that I'm not comfortable with I have nothing but positive and good dealing with them.
4 years ago
Reply from Freedom Debt Relief
Your amazing feedback is appreciated, Michelle. We're honored to be your solution to financial relief. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Dec. 15th, 2021
Verified Customer
Review Source
Joseph Leahy Ocean Bluff, MA
From my initial contact with FDR through almost 3 years in the program, I have never had a bad experience with any of the service reps. I have 9 accounts in the program and all but 1 has been resolved. They do what they say they will do. If you stick with the programmed savings deposits as required, their system works. Yes you should be prepared to take a credit score hit, but the program beats making minimum payments for the rest of your life. The $$ you are saving in the long run is substantial and you can control how fast the system works for you
5 years ago
Reply from Freedom Debt Relief
Thank you, Joseph, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Sep. 27th, 2021
Verified Customer
Review Source
Thomas Salter Fort Myers, FL
I am very grateful to Freedom Debt Relief. I could not get my financial situation under control after my wife that passed over 8 years ago. I was still paying my bills but only minimum payments. The more I owed the more might credit score was going down. I finally feel now that I've been with Freedom Debt Relief for over a year and a half that my financial status it's getting better and better. After having 9 creditors I owed, I only have one left to settle with. I am very excited about having my credit is paid off. Thank you so much Freedom Debt Relief.
5 years ago
Reply from Freedom Debt Relief
Thomas, thank you for taking the time to leave us a review! We're elated to hear that we were able to assist you along your financial journey and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Ronda
Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.
5 years ago
Reply from Freedom Debt Relief
Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Jan. 5th, 2021
Verified Customer
Review Source
Anonymous
Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.
5 years ago
Reply from Freedom Debt Relief
Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Brad Schmidt
Excellent. I contacted them but I then I resisted. They told me the truth. My borderline credit rating would plummet, which it did at first. But as the program progressed and we were legally paying off my debt, in 1.5 years of a 4 year payoff plan my credit rating is almost back to where it was when I enrolled and I am over 30,000 lower is my debt
5 years ago
Reply from Freedom Debt Relief
Brad. we are over the moon to receive such stunning feedback! We provide thorough information about proper expectations about our program. We are thrilled to see the investment is paying off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Selma
Signing up with Freedom Debt Relief was a great step for getting myself back on track they took care of the larger bills I had while I straighten out the smaller ones. I finished earlier than expected. And I was glad of that.I would recommend going through this program. Especially If you're not in a hurry to make a big purchase, like buying a home.
5 years ago
Reply from Freedom Debt Relief
Amazing feedback, Selma. We are thrilled to hear all the success the program has provided. We are so thankful to be part of your financial journey. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief.
Jan. 5th, 2021
Verified Customer
Review Source
Early
If you’re in debt over your head, freedom debt relief is wonderful. I think they have handled it very well. I was struggling and I saw their advertisement and I am happy I contacted them because it works wonderfully for me. I am almost halfway through my contact and I am very satisfied. They get back to me every time I contact them immediately. I get emails regularly. I feel good about the speed they have negotiated my debt.
5 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your debt relief program. We strive to get the best settlements to help you save money and time. We care for our client's well-being and awareness of their program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Nov. 18th, 2020
Verified Customer
Review Source
Ivan B.
My experience with Freedom Debt Relief has been exceptional. I was very hesitant in taking that step to ask for help and thinking the worst and being denied help. I was wrong, the first person I spoke with made me feel at ease and knew what I was looking for. The person took my information and explained the program thoroughly. The response was quick as to whether the program was going to help me. I am so happy that I made the contact, it has lifted so much pressure off my shoulders and got me back on track with my finances.
5 years ago
Reply from Freedom Debt Relief
Ivan, we are over the moon to receive such stunning feedback! We are thrilled you took the first step and allow us to hear your financial situation. We care and want to truly help people regain their lives. Thank you for allowing Freedom Debt Relief to be part of your financial journey. If you have any questions please call 800-655-6303.
Nov. 3rd, 2020
Verified Customer
Review Source
Kim
Very pleased. I had financially hardships that I was not anticipating and they were able to get me help in my time of need. I was a little skeptical at first but I got reassurance from a friend that they were a reputable company and I was able to fulfill the process and I was happy that I have graduated from them. It helped me consolidated everything into one payment.
6 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Kim. Thank you for taking the first step to resolve your debt. We are thrilled to see the hard work pay off. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief!
Oct. 16th, 2020
Verified Customer
Review Source
Marge jaros
Excellent company to work with. Been working with them since 2018 and my debt is almost gone. I have already been referring freedom debt relief to sooo many people. I am very thankful to everyone who have been helping my get to my goal. I have just a few more months and i am debt free. Everyone should use freedom debt relief for their debt problems.
6 years ago
Reply from Freedom Debt Relief
Thank you so much, Marge! We are so glad you are pleased with the results provided by the program thus far. We are thankful you have been hard at work with staying committed each month, which has been making our job a lot easier when assisting you. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Oct. 5th, 2020
Verified Customer
Review Source
Akbar Pasha
It was great journey. Really thankful for the help to get rid of my debt. Just one thing FDR should clearly define what are their service charges at the time of settlement. And also NLLG law firm should be helpful instead of rushing to close the settlement. I did not got proper help from NLLG law firm they did not helped me while settlling my BOA account. They did not fight for rescuing principal amount they only reduced intrest amount of my credit and I end up paying whole amount which I actually owe to BOA. I was not expecting from NLLG law firm. But still I am very happy with FDR program.
6 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your Akbar. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Sep. 25th, 2020
Verified Customer
Review Source
Melvin Washington
Once I became a part of this company, my worries were over. I no longer had to deal with phone calls from collectors and I knew that payments were being settled and on time. When I had a question, which was not that often, the representatives are courteous and very helpful. They make sure that I understand everything about my account and the procedures that they are taking and why they are taking them.
6 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Melvin. We provide quality customer service in each interaction. We address each question and find solutions as they arise. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 23rd, 2020
Verified Customer
Review Source
Sharon Wylie
They took my debts and settled saving alit of money. Made my monthly payments affordable and will have it paid for in a year. They explain everything and needs your approval before the settlements are made. No surprises!! You can access you account and see where your at with the debt you are responsible for. They are always courteous and helpful with questions or concerns. Would recommend they highly for those feeling trapped.
6 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
We are so glad you trusted us to help you become debt-free, Sharon! We enjoy keeping you informed and providing you the tools to be successful when completing your graduation path. If you need anything, feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Sep. 29th, 2020
Verified Customer
Review Source
Faye
I’ve never had a wonderful credit score and I couldn’t handle it and I saw an advertisement on TV about Freedom Debt Relief so I called them. When I first got in touch with them, everything was explained. I am very relieved that I went with them. It is the best thing I have ever done. I can call them or sign into the dashboard anytime to find out what is going on.
6 years ago
Reply from Freedom Debt Relief
Faye, thank you for taking the time to leave us a review. We are glad our program could be an effective solution for you with getting your finances in order. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Amy
My husband was no longer working and we have some medical bills, those can pile up, so I was in credit card debt so we were looking to consolidate and this was our best option. They have wonderful customer support. They are very friendly. They’ve done a wonderful job and let me know if there are any changes by sending me a text or an email. I am glad I went with this company.
6 years ago
Reply from Freedom Debt Relief
Thank you for leaving us a great review, Amy! We are so glad we could be an affordable solution for you and your family when looking for relief. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Angelita Jimenez Grand Prairie, TX
My experience with Freedom Debt Relief has been nothing but positive. I like the fact that I have the options to look at my account in a very user friendly web platform. They are available when I need them through phone or chat. They are very understanding when payment changes have to be made to my account and give me very easy understandable answers to all my questions.
6 years ago
Reply from Freedom Debt Relief
Thank you, Angelita, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Verified Customer
Review Source
Charlotte Albuquerque, NM
I have about half of my debt left and I'll be done in June and they've been real good about getting my problem solved with my creditor. I feel good about using them, things are going good. They've always been good to me and they've always solved my issues. Also they're always there to help me out if I need to have my payment pushed up a day or two or three you know so they're great.
6 years ago
Reply from Freedom Debt Relief
Charlotte, we are over the moon to receive such stunning feedback! We strive to get the best settlement to resolve your debt. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 25th, 2020
Verified Customer
Review Source
Carmen
I didn't know what to do about my credit card bills. I keep asking them to please give me a break and to not give me interest or the penalties. I've been with Freedom Debt Relief for almost a year now and I would recommend it to anybody who you know who in the same situation. Everyone has been great to work with. They email me about what they are doing.
6 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Carmen! We strive to provide the best service possible to our clients, to ensure they are comfortable and confident with us. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Verified Customer
Review Source
Barbara
I really didn’t want to file for bankruptcy so I contacted freedom. They have negotiated for me and made the whole process easier. They saved me a lot of money. They did exactly what they said they would do and kept me informed. Every time I called with a questions, they were able to answer it completely. I didn’t have to wait for them to call me back. Everyone is trained really well.
6 years ago
Reply from Freedom Debt Relief
Barbara, thank you for sharing your kind thoughts about our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 16th, 2020
Verified Customer
Review Source
Sherry Rayville, LA
My experience with Freedom debt relief has been so good from day one. I talked to a great and understanding person, who never judged me or ask me down questions. They checked on me from time to time to see how I was doing. And even when a bill showed up afterward, they call me to ask if I wanted that bill added. Hey I cant say anything but goodness from this company. They dont know me from anybody else they talk to, but I could not tell. Grat people, great conversation, will lead to a great ending. Oh dont forget when u look on your phone and see when you are need to approve a debt .
6 years ago
Reply from Freedom Debt Relief
Thank you so much, Sherry! We are so thrilled to hear how well our agents have been treating you throughout this entire process! We simply enjoy what we do and are dedicated to bettering your financial future. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Jun. 24th, 2020
Verified Customer
Review Source
Thomas Cafaro Staten Island, NY
The process has been very low maintenance and basically runs on autopilot as long as you make your scheduled deposits. The staff at Freedom Debt Relief are always available and very helpful and friendly. The website is great at giving a snapshot of your current status and how much farther you need to go to graduate. Definitely worth it and was a life saver.
6 years ago
Reply from Freedom Debt Relief
We appreciate your trusting feedback, Thomas. You are correct when saying sticking to our process leads to terrific results. Thank you for sharing the benefits you've gained from using our services. Also, excellent job using your Client Dashboard to stay informed about your account. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Jun. 26th, 2020
Verified Customer
Review Source
Ronald Port Huron, MI
They've been very good at helping me and telling me what is happening with some of the credit card companies and I appreciate that. I can go on the internet and find out what's going on and when I call them they go right over it with me and tell me exactly what is happening. They're very knoweldgeable and do the best they can to help their customers.
6 years ago
Reply from Freedom Debt Relief
Ronald, we're ecstatic to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we're here for you every step along the way. Please give us a call at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Judith Rochester, NY
It was kind of scarey. It was a big step. They walked me through the whole way. Anytime I have talked to them right from the very beginning, they have been very accommodating and took time to explain everything. They've answered every question I've ever asked and have followed through and done things exactly. I have not been disappointed in anything they offer.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Judith. We agree, beginning a new venture in any area can create fear of the unknown. You should be very proud of yourself for taking the first step toward financial freedom. We appreciate the many compliments as well. Please continue to reach out to our Client Services team anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Vern
Every time I've called with a question, they're more than willing to help me. Everybody I've talked to was really knowledgable and have taken the time to explain everything really well. Before they hang up they always ask me if they've answered everything. Customer service is just great. They've kept me updated all the time and I wa surprised how fast.
6 years ago
Reply from Freedom Debt Relief
Greetings, Vern! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 2nd, 2020
Verified Customer
Review Source
Dennis
Freedom Debt Relief was very simple to do business with and sign up with. Everyone we have contacted and worked with was very nice and knowledgeable of our questions and their policies. They are up front and honest and have handled our account like it was their own. I would recommend them to anyone. I did point a close friend to them and he signed up and they are assisting them today.
6 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Dennis. Making sure we support our clients as much as possible as they journey toward financial freedom is our top priority. We're so glad to hear how much you're enjoying your time with us. Please continue to reach out to our Client Services team with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
May. 27th, 2020
Verified Customer
Review Source
Cheryl Turner
I started FDR in 2018 with a little over $25,000 in debt. FDR representatives were so helpful as they explained the program. I made extra payments as often as possible get through the program faster. FDR was great through the negotiation process & settled for a lot less than what I originally owed. I have now paid off all my debt & will graduate by May 29th! Thank you Freedom Debt Relief!!!
6 years ago
Reply from Freedom Debt Relief
Congratulations, Cheryl! We are thrilled to see you so close to your graduation path of becoming debt-free! As you complete the program, stay updated through your Client Dashboard and reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
May. 19th, 2020
Verified Customer
Review Source
Kenneth
I was so beside myself to pull the triger on starting with FDR it took me at least a year. I always had a great credit score and I knew that would be going away and it did. As of yesterday my high score of the three has hit 690 which is not great but I have about 2 years to finish the program with FDR and I beleave my score will be great again which is what FDR told me would happen. If you are anything like me don't wait I lost a year this program is just as told.
6 years ago
Reply from Freedom Debt Relief
Kenneth, thank you for you honest review. We are so happy to be able to assist you in the journey towards financial freedom. If at anytime you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
May. 10th, 2020
Verified Customer
Review Source
Linda S Ragle Refugio, TX
I was very shaky when I was layed off from my occupation with an oil & gas company that I worked for for 18.5 years. I had never experienced such an experience.... Freedom Dept Relief worked with me slowly & methodically until I began getting my confidence back. Still have appriximately 2 years to go but feel confident that I will, in a confident way accomplish my original goals. Have been in their program for almost 2 years....I have learned many lessons with their support.. Linda R
6 years ago
Reply from Freedom Debt Relief
Hello Linda! We are thrilled to hear how the program was able to alter your stress you were feeling during that hardship. We will continue to help and guide you to reach the goals you have set in place. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Apr. 30th, 2020
Verified Customer
Review Source
Adria Waldorf, MD
Customer service is always available and willing to go above and beyond to answer your question and don't leave you unsatisfied. They're good negotiators. They make settlement, they make them quick. They pay them on time so it's not like some other programs I've heard of where it can get worse and worse because they don't make their payments on time once they make a settlement. The service is completely handled for you. You don't ever have to deal with it, just continue to make your personal payments on time and the rest of it is just going to go.
6 years ago
Verified Customer
Review Source
Beth Charlotte, NC
They are so understanding. Just really, really good customer service. I got text messages and emails telling me what was going onwithmy account and I can always go on to the client dashboard to look at the account as well. They're really good at their service but it's just unfortunate that my credit score has to take such a deep dive in order for the settlement to be completed.
6 years ago
Reply from Freedom Debt Relief
Thank you, Beth, for sharing such amazing feedback! Hearing how pleased you are with our level of customer service is remarkable. We're also glad to hear you are confident navigating your Client Dashboard! Know the negative impact you're seeing now is only temporary and can be better in as little as 2 years! We hope to continue providing a pleasant experience for you. Thank you for choosing Freedom Debt Relief.
Apr. 21st, 2020
Verified Customer
Review Source
Bonnie Varysburg, NY
It's a really great program, it makes sense and I haven't had any problems with it. You have a personal dashboard online with them and they show you where everything is going and when things are paid off. I've never felt like I didn't know what was going on. They always answer my emails, they answer my questions if I call, they are right there waiting ton answer any questions I have.
6 years ago
Reply from Freedom Debt Relief
Terrific feedback, Bonnie! It's great to year you are confident logging into and navigating your Client Dashboard. It sounds like you've already learned some of the key benefits. If you ever have any questions while logged in, there is an option to chat with us live during office hours. Allow us to support your journey any way we can. Thank you for choosing Freedom Debt Relief!
Apr. 21st, 2020
Verified Customer
Review Source
Barbara Crown Point, IN
They were upfront about everything and the way everything was set up was very easy to navigate and whatever I didn't understand they helped me to figure out. They send very regular emails and there's a dashboard that shows you exactly where your money si going when it's collected and how long it'll take to pay off each account. Every time I contact them, no matter whether it was by phone or by email, they helped me find the answer to my question. They're very professional and communicative.
6 years ago
Reply from Freedom Debt Relief
Thank you, Barbara, for the many compliments! It is an honor to accompany your debt-free journey. Hearing how pleased you are is amazing! Our goal is to provide an environment where clients feel supported and valued. Great job becoming familiar with using your Client Dashboard. This is a resourceful tool that provides a lot of information about what to expect while enrolled with us. You can also chat with us live if you have any questions! Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Apr. 21st, 2020
