Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Ericka Grand Terrace, CA

They're friendly, professional, answer phone call right away

8 years ago

Reply from Freedom Debt Relief

Hello Ericka,

Thank you very much for your feedback. We are so pleased to hear we have provided you with phenomenal customer service and professionalism. We will continue to have your back through your graduation. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Julia Harrison Trinity, NC

Courteous, efficient, and took care of my debts in a timely fashion.

8 years ago

Reply from Freedom Debt Relief

Thank you, Julia, for your amazing feedback! We are happy to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

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Verified Customer

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Luis Ramos

Because they help me to taking foward my debts on record time.

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing how pleased you are with our service, Luis. We appreciate you taking out the time to do so. Please let us know if you have an further questions regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Estelle Lawyet Levittown, NY

Freedom has helped me pay off all my credit card card bills.

8 years ago

Reply from Freedom Debt Relief

Hello Estelle,

Thank you for your review. We do our best to negotiate and resolve all of your accounts enrolled in our program and we are confident you will continue to see outstanding results! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

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Verified Customer

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Marianne West Islip, NY

The people that work for Freedom Debt relief have been very helpful

8 years ago

Reply from Freedom Debt Relief

Thank you, Marianne. We definitely want our clients to be well educated about their accounts and where they are related to their graduation paths. We're glad to know that you feel our advocates in client services have always been very helpful when you needed assistance. Congratulations on the many, many successes you've had with us. You are so close to your debt-free future! As you work to meet this goal, please know we are here to support you all of the way. Feel free to contact us in client services if you have any questions or concerns regarding your account. Keep in mind you can also view the details of your account by logging onto the client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 14th, 2018

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Verified Customer

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James J Fedash Winterville, NC

I have not had any problems with my creditors since sighing with F D R

8 years ago

Reply from Freedom Debt Relief

Thank you, James, for your outstanding feedback! We're so happy to hear that you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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all the grupo Panama City Beach, FL'

because i saw the program in my dashboard I thinking you doing good

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Anonymous St Cloud, FL'

I think they are great but I needed help with one more creditor but would never help

8 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. We encourage you to reach out to our client service department as we have a team of highly trained client advocates who are always eager to assist and resolve your concerns. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Verified Customer

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Jerry Coyt Somerset, KY

They have always answered my questions and they let me know what the progress is through emails.

8 years ago

Reply from Freedom Debt Relief

Thank you for your kind review, Jerry! We're always happy to help resolve any questions you have and we'll keep you well informed of your progress. Also, don't forget we have a top tier client services team that's ready to assist you, give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 10th, 2019

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Verified Customer

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James Jacobi

They are always there for me. They have very good customer service.

10 years ago Edited January 3, 2024

Reply from Freedom Debt Relief

James, thank you for your feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

Jun. 24th, 2020

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Janus Landrum Warren, MI

They have been taking care of business. They are always in contact with me and if I need assistance they get back to me pretty promptly.

4 years ago

Reply from Freedom Debt Relief

Janus we are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step!Thank you for choosing Freedom Debt Relief!

Apr. 20th, 2022

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Christine Scott Baltimore, MD

I love about the company ❤️. You keep me informed about how everything is going on. Text message and phone calls. Thank You very much 💕.

4 years ago

Reply from Freedom Debt Relief

Christine we're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 20th, 2022

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stevie stephenson El Paso, TX

FDR is awesome. They take care of everything from manage my deposit to negotiation with my debtors and then paying them off.. I highly recommend FDR.

4 years ago

Reply from Freedom Debt Relief

Stevie thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.

Apr. 20th, 2022

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Mika Puga Houston, TX

I was skeptical at first, but I’m very happy I trusted in Freedom Debt. As of right now 2 debts settled 1 more to go. Thank you so much!

4 years ago

Reply from Freedom Debt Relief

Mika we are thrilled to accompany you in your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 20th, 2022

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Ernest Wittwer Henrico, VA

no hassle, professional and very helpful. Friendly (means a lot) and most of all, settles for way less than they added on. thanks

4 years ago

Reply from Freedom Debt Relief

Ernest we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Apr. 20th, 2022

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G Cape Coral, FL

This is a fantastic company. They have helped with 2 debts and working on 1 more. I have no negatives about this company.

4 years ago

Reply from Freedom Debt Relief

We are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Apr. 20th, 2022

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Doug Childs Saint Johns, FL

The entire process - from starting the loan to regular updates - has been very smooth! This makes working with them easy and their explanation of every step is clear.

4 years ago

Reply from Freedom Debt Relief

Doug it is great to hear that we have been able to relieve some of the stress you were feeling. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 19th, 2022

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Robert Medina

They saved my life, I didn't know what to do, they talked me through step by step what they would do, I'm so appreciative with Freedom Debt Relief.

4 years ago

Reply from Freedom Debt Relief

Robert, we are honored to be your solution to financial freedom. Our goal is to support you in every step of this journey and it is great to hear that we have been able to do that for you. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 14th, 2022

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Elizabeth Rowe St Louis, MO

This is not a great time to ask for this - I was super happy with the first 4 - but the discover resolution felt like a bait and switch. I am paying more when you include fees, than I owed when I started the program,

4 years ago

Reply from Freedom Debt Relief

Elizabeth thank you for sharing your experience. If you have questions about any of your accounts please reach out to our customer service advocates, we are happy to address any questions or concerns you may have.Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 7th, 2022

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Robert D Wyatt Hyde Park, NY

I like how easy it is to reach someone if I have any type of question along with how they explain the program from start to finish .

4 years ago

Reply from Freedom Debt Relief

Robert thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools achieve and maintain a brighter financial future! Thank you for choosing Freedom Debt Relief.

Apr. 5th, 2022

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Robert Schacher Fort Worth, TX

Up to this point in the process FDR has fulfilled all of the obligations they made to me. The process is moving faster than I thought it could.

4 years ago

Reply from Freedom Debt Relief

Robert thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief!

Mar. 31st, 2022

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Philip Whitton Franklinville, NY

I find the people at freedom debit relief to be friendly,caring, courteous and vary helpful in resolving my debt problem.

4 years ago

Reply from Freedom Debt Relief

Phillip thank you for taking the time to review your experience with us! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Mar. 29th, 2022

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THenry1206 Baytown, TX

I feel as if I could have done this on my own. I have not received any advantage by signing on with FDR. Seven months into this contract and they try to sell you off to a sister company so their loan will be paid off and now your paying another company and I feel as if I’ve been hoodwinked. By the time all is said and done I’ve not benefited at all. I will have paid FDR as much or more than if I did it myself. I would say to anyone asking my opinion to call the credit card companies yourself.

4 years ago

Reply from Freedom Debt Relief

Can you please provide us with your contact information so we can access your account information?

Mar. 21st, 2022

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Vivian Palmer New Castle, PA

We love everything it is working out well, only problem we have had we couldn't get help when we had to go to court. We are taking care of it now. We would tell anyone about you guys.

4 years ago

Reply from Freedom Debt Relief

Vivian thank you for sharing your experience. We appreciate your feedback, if you need any further help or have question regarding your program please let us know so an account specialist can reach out. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 21st, 2022

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PEG Fell Rochester, NY

After a dip in my credit score, it is starting to rise. I have been using this service for only a few months but very satisfied to date.

4 years ago

Reply from Freedom Debt Relief

Thanking for sharing your experience. We appreciate that you're being patient with the process and taking the time to learn how the program works. Congratulations on your progress and thank you for choosing Freedom Debt Relief as your guide!

Mar. 10th, 2022

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Jacque Morin Amarillo, TX

FDR has already closed one account. I can’t believe that it happened so quickly. They negotiate and get it going. Love having FDR by my side.

4 years ago

Reply from Freedom Debt Relief

Jacque, thank you for taking the time to review your experience. Rest assured we are actively working on settling all of your accounts! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 10th, 2022

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Aimee Hayes MN

4 years ago

Reply from Freedom Debt Relief

Aimee, congratulations on your progress! Rest assured we will continue to work hard to achieve the best savings across all of your accounts! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Feb. 28th, 2022

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Pat San Antonio, TX

I have had excellent service until yesterday when I called yesterday (02-23-2022). My problem wasn't resolved and I was very unhappy with the response I received from your office today. I contacted my advocate, Pam M After my call to your office and discussed my concerns with her. She is the only "voice of reason" that I talked to today. She is working hard to get a better answer for my concerns. I can't tell you how much I appreciate her help! But your office and responses were unacceptable and very disappointing. If I could give a zero rating, I would but instead I gave a 1.

4 years ago

Reply from Freedom Debt Relief

Hello Pat, can you please provide us with your contact information, so that we can locate your account in our system?

Feb. 28th, 2022

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Lauren Coram, NY

Everything I have been told from the start has been inaccurate. They misguided us on the total length of the program as well as how and when debts would be paid. Customer service is a joke. Everytime I call I get a different answer. I needed a payoff for one account and kept getting wrong information and it ended up costing me $1000 out of my own pocket that fdr wants to hear nothing about. Even though I have been calling for 4 weeks and all my calls are recorded with them giving us wrong information. I can't believe there are so many 5 star reviews. The majority must be fake. Beware!

4 years ago

Reply from Freedom Debt Relief

We would like an opportunity to speak with you about the mentioned concerns, Lauren. One of our experienced representatives will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Feb. 22nd, 2022

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Michelle Caldwell

They’re so easy to work with! Tony was very helpful when I first called. I’ve been enrolled for a year and I’ve paid off 2 credit cards!

4 years ago

Reply from Freedom Debt Relief

Michelle, thank you for reviewing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Feb. 22nd, 2022

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LYNN HANNAN Elkton, MD

Impressive with how quickly they have worked to get my debt settled. Communication between client and company number one!

4 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience Lynn. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Feb. 17th, 2022

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stevie cooke Schenectady, NY

It's been good so far. They try and work with you. There website allows you to make the make changes so it is responsive.

4 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience Stevie. It is great to hear that you are comfortable with your dashboard. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Feb. 15th, 2022

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mark irick Glendora, CA

Doing a great job of resolving my debt, on the average my pay back to creditors has been between 45 and 50% Debt owed. Very satisfied so far.🙂

4 years ago

Reply from Freedom Debt Relief

Congratulations on all of your progress Mark! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

Feb. 15th, 2022

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Jennifer Corneal West Palm Beach, FL

FDR is in progress with clearing my debt so far they got one done and in the process of another one more to go and i am very happy about that

4 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us Jennifer, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Feb. 15th, 2022

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Larry Fairbank Sr

I know they showed me that I can trust them and my credit score is rising I’ll be ready to purchase my first home 🏠 soon

4 years ago

Reply from Freedom Debt Relief

Larry, we are honored to be your solution to financial relief. We are happy to hear that your pleased with your progress and are making plans for you financial freedom! Thank you for being a valued client of Freedom Debt Relief!

Feb. 9th, 2022

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Barbara Hofrichter Plattsburgh, NY

So far so good! I am relieved to see they have settled some current accounts and are willing to adjust my payments in a crisis situation.

4 years ago

Reply from Freedom Debt Relief

Barbara, we appreciate your review. Rest assured we are working very hard to settle all of your accounts, please let us know how we can continue to support you in this journey! Thank you for being a valued client of Freedom Debt Relief!

Feb. 4th, 2022

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Dawn Taylor Walnut Cove, NC

From the first conversation you know what debts can be negotiated. So you can start organizing your finances from day one.

4 years ago

Reply from Freedom Debt Relief

Hello Dawn, thank you for reviewing your experience! We work very hard to make sure you're fully informed of your options. If any questions come up in the future please do not hesitate to reachout to our customer service advocates. Thank you for choosing Freedom Debt Relief!

Jan. 25th, 2022

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Maria Phoenix, AZ

I was hoping that they would decrease my debt by 70 percent but for the most part it was around 50 percent. I am hopeful that the upcoming settlement would be a much satisfying deal otherwise no complaints for now.

4 years ago

Reply from Freedom Debt Relief

We appreciate your understanding and patience, Maria. Our goal is always to save our clients 50% or more on settlements and from it looks like, that is what we are doing with you. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.

Jan. 21st, 2022

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Ellen Havens MA

It's a very easy and understable process.. they always contact you if anything needs signed.. I like that they don't call.. they always do texts.

4 years ago

Reply from Freedom Debt Relief

Ellen thank you for reviewing your experience with us. We understand our clients are busy throughout the day which is why we do our best to provide multiple forms of communication between us and our clients, to ensure that you are fully informed of the process of your account! Thank you for being a valued client of Freedom Debt Relief!

Jan. 17th, 2022

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Mary Christensen-White Minneapolis, MN

All the FDR people are helpful and understanding - which is very welcoming in the present situation we find ourselves in. Thank you all!

4 years ago

Reply from Freedom Debt Relief

Mary thank you for reviewing your experience. We want to be able to present you with the best service and all of the information you need to be successful. Please let us know how we can continue to support you in your journey. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2022

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William Vanderploeg East Syracuse, NY

Getting the debt down faster then I thought. But when it comes to if you need a lawyer if you don’t have Enough money in your account you’re on your own with the courts

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, William. We work very hard to ensure our clients are able to receive the help they need. Legal accounts require funds for negotiations, just like other accounts. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Jan. 11th, 2022

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Rafael Lasso Queens, NY

I do not understand why all this people give a high rating' This company take so much money from US t, I ask for help on a terrible situation< I have a loan for 9.000 Dol and they get almost 5,000.00 so at the end I pay to THIS PEOPLE OF FREEDOM DEBIT RELIEF 8,000 Dollars I save 1000 Dollars, and this account go any way to delinquent account so my credit is now big damage' Please people reed very well what you sign, this people are the worst!!

4 years ago

Reply from Freedom Debt Relief

Hi Rafael, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reachout to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Dec. 20th, 2021

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Judy A Humberd Greenville, MO

Freedom Debt Relief is working with our creditors and getting them paid off for us and saving us time and trouble of dealing with them directly.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Judy. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

Dec. 10th, 2021

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Esther Cabanas Miami, FL

I have ALWAYS had a great professional experience with FDR. Explained with details and patience. Customer service should be 10 stars!

4 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience, It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

Dec. 9th, 2021

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Ashley Redmond Hampstead, NC

Wonderful experience so far, has been a lifesaver in helping me get out of debt. Every rep I’ve spoken with has been so helpful.

4 years ago

Reply from Freedom Debt Relief

Ashley, thank you for taking the time to review your experience! We are committed to providing world-class customer service on a daily basis, our goal is to support our clients the best we can. If you ever come across any questions of concerns please reach out to our customer service team, we are happy to help 7 days a week! Thank you for choosing Freedom Debt Relief!

Nov. 30th, 2021

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ROY GILBERT Reading, PA

Freedom debt relief is great, they have solved one , and are working on 6 more at this time. I have 13 issues in all. Very pleased.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Roy. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

Nov. 19th, 2021

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Michelle Goodrich Chicopee, MA

Horrible!! Would not recommend. Check BBB website for other very unhappy shady practices! Won't let me leave a rating of ZERO stars! What you owe keeps changing, extra fee's get added and completion date was off almost 1yr. They could never provide a direct bill showing what you owe for a payoff amount to settle sooner via a repeatable loan company. WARNING----DO NOT USE!! Check BBB website for other very unhappy shady practices!

4 years ago

Reply from Freedom Debt Relief

Hi Michelle, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 17th, 2021

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B. Weber San Diego, CA

FDR has clearly explained every step, provided consistent email updates, and offered support on my financial freedom journey.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Weber. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 12th, 2021

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Carolyn Tatum Hawley, TX

So far,I'm quite excited! FDR has already resolved some of my debt...and they have found more accounts,for me to pay off.

5 years ago Edited February 22, 2022

Reply from Freedom Debt Relief

Carolyn, we cannot tell you how elated we are to hear about your experience! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!

Oct. 20th, 2021

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Dean Freeman Detroit, MI

They lie!!! On a 4 year program, now 2 months shy of 6 years. They steal from the clients then say oh “ you “ messed up. They sit on your deposits to say that you have voided the account. Nothing but lies. One customer service person says your all set , congratulations on graduating. 3 days later someone else says you don’t have enough funds, your account is void. Can’t get a straight answer from anyone there. Customer service now acts like customers are burdens!!!

5 years ago

Reply from Freedom Debt Relief

We never intended to disappoint you, Dean. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Sep. 28th, 2021