Name: Freedom Debt Relief
Rating: 4.7

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Andrea Tencza Seneca, SC

Everything was going along fine, and Freedom From Debt settled 4 of my accounts. The last account was a problem. I was not aware that I had to appear in court, and I don't know who appeared in my behalf. It was settled for the full amount, over $29,000 + interest !of medical debt. I NEVER would have agreed to that, but since I had signed a POA, I gave FFD the right to act for me. It would have been better for me if I had gone to court to give my side of the story. I paid for legal representation, and I feel betrayed. Calls to my "advisor" did not help. So, do your research to find out what debt relief companies have the best rating.

6 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Andrea, thank you for bringing this to our attention. Please allow us to reach out to you so we may the address the mentioned concerns. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2020

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Manny Lujan Sedalia, MO

The program was great until I cancelled it due to costs. I called to close my account a few days before they withdrew the monthly fee of $254 from my bank. The lady I spoke with said she closed it. On payday I checked my account & FDR withdrew the $254. I called a second time & a man closed my account & said the $254 would go back into my bank acct. on the 20th - It didn't - I called a 3rd time asking for my $254 plus whatever was left in my dedicated account. The lady told me that FDR had to contact my creditors due to negotiations & they would need to listen to my recorded audios about cancelling before they could reverse the transaction. According to my agreement, I can cancel at any time without penalty & get what's owed to me. The agreement also stated that upon cancellation, FDR would immediately stop all interaction (HAVE NO CONTACT) with my enrolled creditors. So why was I told I had to wait another 7 days so FDR could make a decision about reversing the $254 withdraw? I called again to ask about my money & the lady hung up on me & sent me to the survey. I tried again & another lady told me that it looked as though my issue was being resolved because my dedicated account balance was ZERO! That I should look at my bank account again because the transaction was reversed. Here I am on the 22nd & have yet to receive my $254 or the money that already in the dedicated account!!! Aug the 17th was the $254 withdraw date. I called to cancel on the 14th, then again on the 18th, again on the 20th, the 21st and today is the 22nd... and to this day... I have NOT received MY MONEY!! I am so angry with FDR & would appreciate if SOMEONE could explain this to me. When I try calling the system no longer has me as a client, but I was still able to log on to my dashboard as of yesterday, the 21st... WHAT THE ****? I just want my money back ... It's been tough as it is & I really can't afford what this program has cost me! No Thanks FDR Manuel Lujan Sedalia, MO

6 years ago

Reply from Freedom Debt Relief

We are very sorry to hear about your experience, Manuel. It is never our intention to put our clients in further hardship when dealing with us. We understand why this would be frustrating for you, and we would like the opportunity to discuss this more in-depth. Please know a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2020

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Pauline Franklin Paris, TX

It was a pleasure working with Freedom,customer service was always courteous. Sorry that I am not able to continue at this time. Look forward to working with you in the future.

6 years ago

Reply from Freedom Debt Relief

Hi Pauline! We are sorry you aren't able to continue with us at this time, but we do thank you for taking the time to share your feedback with us. We know that hardships arise, which is why we will be here whenever you need us in the future. We are always happy to assist! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Aug. 18th, 2020

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Stacey Kendall Sacramento, CA

I’m very satisfied with the freedom debt team I’m over half way there and couldn’t be happier with the progress and help they’ve been to me ....

6 years ago

Reply from Freedom Debt Relief

Congratulations, Stacey! We are so excited to hear how well the program is going for you during this time. Keep up the great work, and you will be debt-free in no time! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!

Aug. 18th, 2020

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Sandra Goode Duncanville, TX

Wonderful interaction with representative very cordial and courteous. Took time to truly explain my inquiry of matter of importance to me. She made my day so very pleasant!

6 years ago

Reply from Freedom Debt Relief

Sandra, thank you for sharing your thoughts about our program. We are so thrilled to be part of the resolution to your debt. We look forward to your completions, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 12th, 2020

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Joe Spradlin Fort Myers, FL

Very smooth from day till completion. We are only two months away from taking care of $40 k in debt. FDR was amazing. Very satisfied with entire process. Thank you

6 years ago

Reply from Freedom Debt Relief

Hello, Joe! Thank you for your wonderful feedback. We're elated to hear about your success thus far and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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HollyAnn Povee Sun City, AZ

Worst experience of my life. They lie to you, they tell you and its in their contract "we do not charge a fee for our services until a settlement is reached and approved by you." They tell you after you make 3 monthly payments they will begin work with your creditors, LIE, LIE, LIE. After 3 monthly payments, they change that to 6 months before they work with your creditors. They tell you "if you cancel all your money will be returned to you except what is paid to the creditors" LIE, LIE, LIE. We paid 4 months of payments and when we cancelled they charged us $100's, yet not one of our creditors had been contacted and no settlement was ever approved. I've contacted our creditors and have actually worked out something much better and shorter than Freedom proposed. DO NOT USE FREEDOM, DO IT YOURSELF.

6 years ago

Reply from Freedom Debt Relief

HollyAnn, we're sorry to hear about your experience with our company. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

Jul. 29th, 2020

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Julie Green Phoenix, AZ

I have found them to be most knowledgeable & helpful in establishing the best practices in bringing my debt on my credit cards down & everything paid off

6 years ago

Reply from Freedom Debt Relief

Hi Julie! Thank you for taking the time to leave us a review. We strive to provide the best service to our clients to ensure they feel confident and educated throughout our program. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Jul. 28th, 2020

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Jeni Biberstein Bluffton, IN

They make the whole process so simple. The stress I felt is gone and my debt is almost gone, too! Everyone I've spoken with is so professional and helpful. Great company!

6 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Jeni, we are so glad to hear that you are pleased with our services. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303.

Jul. 18th, 2020

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Shannon Banner Independence, MO

I have called 7 times telling you I decline a settlement. It's been going on for months I said I wanted a better percentage and less payments your people just keep ignoring me and have sent it in a txt message for me to accept over 100 times I finally just gave up on calling you on it. And just ignore it like you have done with my wishes. I ask that you stay on that account and renegotiate so interested rates didn't go up. And you don't even listen to anything I ask. I wish I'd of went with a company that listened to it's customers. But I'm kinda stuck but I will never accept that one offer but I'm sure you'll just keep sending it for me to accept and ignore what I say. I just quit calling you it took 30 to 40 minutes out of my day each time for no one to even listen

6 years ago

Reply from Freedom Debt Relief

Shannon, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Jul. 20th, 2020

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Flora Smith Kennett, MO

Freedom Debt Relief has helped me immensely to get out of debt. I no longer have creditors calling and harassing me at work and they go out of there way when I need to make adjustments.

6 years ago

Reply from Freedom Debt Relief

Flora, thank you for sharing your thoughts about our service. We are glad to hear that you are no longer dealing with creditor contact. We do our best to make this process as easy as possible for our clients. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Jul. 16th, 2020

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Joseph San Juan,

So far it’s been a very good experience. Agents have been courteous, attentive, friendly and professional. My program has been worked on effectively and in a timely manner.

6 years ago

Reply from Freedom Debt Relief

We appreciate you sharing with us today, Joseph. This is not an easy subject and all matter should be handled with care. We strive to provide the best customer service. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.

Jul. 22nd, 2020

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Sandra F Vanvalkenburgh Saint Ignace, MI

My agent Dakota was very friendly and made me feel like I'm not the only one in the world having a difficult time in life. I was very pleased with her customer service

6 years ago

Reply from Freedom Debt Relief

Sandra, thank you for sharing your thoughts about our service thus far! We are so glad to hear that we could help relieve some stress. Our clients are very important to us, and ensuring that you have a great experience is always a top priority. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Jul. 9th, 2020

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kb Fort Worth, TX

Absolutely lovely. I like being able to communicate the way I want (email) instead of constant phone calls. They helped us get through this and were great.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, KB! We are happy to hear you are pleased with our services. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Jul. 28th, 2020

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Lisa Johnson Memphis, TN

I can't believe how FDR has resolved most of my debt in less than a year, thanks for making my life better, I will recommend FDR to anyone that's in debt and need help

6 years ago

Reply from Freedom Debt Relief

Hello there Lisa! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.

Jun. 27th, 2020

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ChristianO West Covina, CA

At first I was skeptical after doing some research and reading but as time has been going by there has been some positive activity and can’t wait to graduate!

6 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Christian! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.

Jul. 21st, 2020

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Roberta Buffalo, NY

When I’m unsure with what I wanna do they give me all my options so I can make the right decision that benefits me. I’m very happy with your company!

6 years ago

Reply from Freedom Debt Relief

Greetings Roberta! We are so glad we could give you such endless support during your time with us. We understand this process is not easy, which is why we want to ensure we are there for you whenever you need us! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard and check the progress of your account. Thank you for being apart of the Freedom Family!

Jul. 21st, 2020

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Annie Manno Memphis, TN

I would not recommend this relief program for a couple reasons. They will extend “in negotiations” and “settling” for unreasonable amount of time to collect their own profit. I was assured when I first signed up it wasn’t like that. I understand they need to make money from helping me lower my debt after researching more about medical debt especially for my child who is 9, was being drawn out when the hospital already sold the debt to a collection agency for pennies. Breaks my heart that company’s are allowed to do this and collection agency’s as well freedom debt relief program would take advantage of people wanting to pay back their debt

6 years ago

Reply from Freedom Debt Relief

Annie, we empathize with your frustrations and that's why we need to speak with you so we can resolve your concerns. We never intend on making anyone's situation worse. We are truly here to help you! A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Jun. 19th, 2020

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Lonetta Savage Catonsville, MD

So far the process is much easier than thought of at first. My husband is happy to be working on his debt as he move forward retirement in the future.

6 years ago

Reply from Freedom Debt Relief

Lonetta, we are so happy to hear this. Our great accomplishment is helping our client become debt-free. We are honored to be apart of the journey towards financial freedom. Please give us a call at (800) 655-6303. If you ever need our assistance.

Jun. 27th, 2020

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Sandy Chicago, IL

FDR works well with your budget. The help and guidance they offer made a huge relief on the stress I was carrying prior to calling them. Thank you, FDR.

6 years ago

Reply from Freedom Debt Relief

Sandy thank you for sharing your feedback with us. We are so thrilled to hear that we could relieve you of some of your financial stress. If you ever have any concerns please give us a call at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Jun. 27th, 2020

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Timika Zareski Greenwood, IN

Freedom Debt Solution provided me with a consolidation program that was easy to understand and reduced my debt by half. I got consistent updates on status.

6 years ago

Reply from Freedom Debt Relief

Timika, it's our pleasure to keep you informed throughout this process! We are so glad we could help you reach your goal of financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 18th, 2020

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Brenda Albuquerque, NM

Very knowledgeable people, they explained the program and were able to answer all of my questions. The customer service is fast and resolved my issues.

6 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Brenda! We take great pleasure in accompanying your debt-free journey. Your kind feedback about our Client Services team is appreciated. Our advocates strive to provide superb experiences for our clients. Thank you for choosing Freedom Debt Relief. Here's to financial success!

Jun. 16th, 2020

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Minhaj Spring, TX

As they promised, they took care of the negotiations and all communications with the lenders. Somethings are very clear though like my graduation date which was set at the start of the program was pushed further ahead.

6 years ago

Reply from Freedom Debt Relief

Hi Minhaj! We are so glad we could make your graduation path as clear and forthcoming as possible. We understand our client's have a goal to reach and we like to ensure they are supported throughout the entire process. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!

Jun. 9th, 2020

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Sue McLain Michigan City, IN

They are extremely helpful and have shown me how to get my debt back on track. I would highly recommend this company to anyone looking for a way to get out of debt.

6 years ago

Reply from Freedom Debt Relief

Hello, Sue! We're appreciative of you taking the time to leave us a review! We're elated to hear about your success within our program and we look forward to you becoming debt-free. If you need assistance, please give Client Services a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jun. 6th, 2020

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Joseph Gray Knoxville, TN

Great customer service and easy to follow instructions. From the moment I first called the process has been very simple and made everything very stress free.

6 years ago

Reply from Freedom Debt Relief

We're always happy to help, Joseph. One of our top goals is to ease the financial concerns of our clients. We are glad to hear you now have peace of mind since enrolling with us. Your Client Dashboard is a resourceful way to monitor your progress. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Jun. 3rd, 2020

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Donna Corley Houston, TX

Knowledgeable, courteous, extremely competent professionals making wonderful deals in short amount of time. Very impressed with percentage agreed upon in settlements.

6 years ago

Reply from Freedom Debt Relief

We're happy to help! Thank you, Donna, for your amazing feedback. It's rewarding to hear you've enjoyed your experiences with us. Our goal is to maximize the benefits clients gain while enrolled in our program. Thank you for allowing Freedom Debt Relief the opportunity to accompany your financial journey.

May. 22nd, 2020

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John Hultin Fort Worth, TX

very informative.walked me through details of my settlement,he made sure I was satisfied with the answers I was given. All of FDR employees do this, every time I call. They are extremely polite and thorough.

6 years ago

Reply from Freedom Debt Relief

Thank you, John, for sharing your exciting feedback. We enjoy educating our clients about the progress they're making toward financial freedom. We also appreciate you complimenting the service provided by our advocates in Client Services. Please continue to reach out to us with questions concerning your account. Thank you for being the best part of Freedom Debt Relief!

May. 22nd, 2020

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Debbie Wyatt-Smith Richmond, VA

I'm very hurt and misled because I was due to graduate March 2021 and now the targeted date is an entire year later (April 2021). I had two remaining debts and FDR sat on over 6-months awaiting negotiations. Interest grew, fees continued and my same deposit of $1072 per month remained. I started this program in 2016 on a 4 year commitment that is now looking like 6 years. I will not recommend this program to anyone like .e who has sacrificed my health and lack of a vehicle. I looked forward to ending this program March 2021. I'm hurt and totally mislead.

6 years ago

Reply from Freedom Debt Relief

We're so sorry to hear how disappointed you are with the outcome of using our service, Ms. Smith. Our common goal is to accelerate you along the Graduation Path as quickly as possible. We also aim to set the proper expectations when explaining the details of our service. One of our experienced team members will be reaching out to you shortly regarding the concerns mentioned. Thank you for voicing your concerns with us today and for choosing Freedom Debt Relief!

May. 22nd, 2020

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Mistee Newark, DE

With everything that is going on with the Covid 19 virus. Something should have been sent to reduce payments or put them on hold for several months for those going through this crisis.

6 years ago

Reply from Freedom Debt Relief

Hello, Mistee! We certainly understand due to the recent pandemic it may be hard to stick to your normal deposit schedule. That's why we have created a process for clients who may be worried about how they can continue to afford the program during this time. Please, contact Client Services at (800) 655-6303, and we can help. Thank you for choosing Freedom Debt Relief!

May. 19th, 2020

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M.F or June A, Wolter Clearlake, CA

It was very easy to pay off our credit card debt with FDR. There was a set plan that was affordable. It is amazing that it's almost over with great savings.

6 years ago

Reply from Freedom Debt Relief

We really appreciate your kind feedback, Mr. and Mrs. Wolter! We strive to find our clients a plan that best suits them when becoming debt-free. Please reach out to us if you need anything at 1(800)-655-6303. Thank you for letting us be your advocate on your journey to a debt-free future.

May. 19th, 2020

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Mercy Zoblisien Dallas, TX

Wow! It’s a such a relief that monster Capital One cut into almost half with help with you “Freedom Debt Relief “ you guy’s are rocks Thank you so much 💖

6 years ago

Reply from Freedom Debt Relief

Hi Mercy, thank you for your feedback. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

May. 15th, 2020

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Erica Contreras , CA

My experience has been good with FDR. They are friendly and ready to assist you with any questions one might have. They guide you and make you feel comfortable.

6 years ago

Reply from Freedom Debt Relief

Hi Erica! We are so happy we can make you feel as comfortable as possible as we guide you through this journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

May. 13th, 2020

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mary h ingram Bunnlevel, NC

So far all of the representatives that I have talked to have been very helpful and knowledgeable. They are very friendly and I enjoyed talking with them.

6 years ago

Reply from Freedom Debt Relief

Thank you, Mary, for your kind feedback. Our advocates in Client Services strive to provide a world-class experience for each of our clients. We appreciate you for recognizing our efforts! We also encourage you to continue reaching out to us any time assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

May. 11th, 2020

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gina m albano South Ozone Park, NY

they are very friendly and knowlodgeable. i am looking forward to a good relationship with them. i hope my debts are cleared up and will be a fast process. thank you

6 years ago

Reply from Freedom Debt Relief

Gina, we appreciate you sharing with us today. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to help resolve your debt.

May. 7th, 2020

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Denise Shelton Weaverville, NC

So far it's being good and upfront the one thing that I would like to see is that they (freedom) would talk to the creditors and tell them that you're in the program and work with the creditors.

6 years ago

Reply from Freedom Debt Relief

We are glad to hear that you are satisfied with our services. If at anytime you have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

May. 3rd, 2020

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Sam Ardeno Bulls Gap, TN

Be aware of everything Jeff H says on the phone. Pay attention to whats on paper and the amount of debt you enrolled and the interest charge after Jeff ask you to stop paying the creditors. The interest will go up when you stop paying. When they do negotiate. The offer freedom brings to the table is the only offer. If you don't take it then they will kick you around to three more advisers. that say the same thing. Then most likely ask you to stop doing business with them. My last offer was the only one I asked for better results. Which they didn't even try. They said 55% savings but if you looked at my enrolled debt from the start before interest. It was more like 15%.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments with the outcomes of our program, Mr. Ardeno. Our negotiators have worked with over 100+ creditors for the past several years, and have developed excellent relationships with them. This allows us to obtain the best settlements possible for our clients. Please consider the fact these balances are now behind you, providing the opportunity to achieve your financial goals. We appreciate the chance to serve your financial needs, Mr. Ardeno. Thank you for choosing Freedom Debt Relief.

May. 1st, 2020

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Iamphenomenal_21 New York, NY

The customer service is great, very friendly, and helpful. So far everything was said over the phone about the program has come true. Will highly recommended them.

6 years ago

Reply from Freedom Debt Relief

We are so glad to hear that you are satisfied with our services. We are so thrilled to be part of your journey towards a brighter financial future. If you need our assistance please call Client Services at (800) 655-6303.

Apr. 25th, 2020

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Maryanne Havalotti Millbury, MA

great people, helping me get out of debt, not super fast but slow and steady...like seeing the dashboard and seeing the numbers go down. Slowly but surely !!

6 years ago

Reply from Freedom Debt Relief

Maryanne, we are grateful for your review. We look forward to your success, and if you ever need our help please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Apr. 25th, 2020

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Rudy Villanueva Sugar Land, TX

The program is not set up for the client best interest . Customer service personnel won’t listen to your request or let you speak to management when you ask to. Was told at the beginning that I would have a say so on how accounts would be handled,not true . The only truth about the program is that the creditors won’t call you , being that I fell into this situation due to a Catastrophe ( hurricane Harvey ) I probably would have came out better if I would have handled it myself.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear how disappointed you are with our negotiation efforts, Mr. Villanueva. Please understand our common goal is to progress you along your Graduation Path as quickly as possible. If the details of our process were not explained thoroughly when first enrolling in our program, we sincerely apologize. We would never intentionally cause confusion by not meeting your expectations of our program. We are here to support your journey any way we can, Mr. Villanueva. Please let us know how we can provide a greater client experience for yourself. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 28th, 2020

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Debra Carlton Tulsa, OK

I loved how simple everything was. Steve showed great kindness and patience while I was trying to decide what to do. I look forward to the day I can say" debt free".

6 years ago

Reply from Freedom Debt Relief

Hi Debra! We are so happy our agents could be kind and helpful while assisting you with your goal of becoming debt-free! Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Apr. 22nd, 2020

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Deana McGillan Bellevue, NE

I really like that they have helped me to understand what I need to do..I have had 2 strokes and my mind isn't the best..I know that I can contact them for help Thankyou

6 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Deana! We are happy we can assist you in becoming debt-free! We will be here along the way, so if you ever have any questions or concerns, give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 10th, 2020

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Jeri Santa Maria, CA

They have been the best! Since going to them I have had a huge weight lifted off my shoulders. I no longer have to deal with the creditors, as they do all of that for me.

6 years ago

Reply from Freedom Debt Relief

Jeri, we are so happy to be able to assist you in resolving your debt. If you are in need of our assistance please call Client Services at (800) 655-603. Thank you for being the best part of Freedom.

Apr. 16th, 2020

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Edward Blount Yonkers, NY

I really appreciate that any time I have a problem or question, I can get in touch with a representive. I haven't found anything to say that is negative.

6 years ago

Reply from Freedom Debt Relief

We appreciate your positive feedback, Edward! It's amazing to hear how pleased you are with our service. Making sure our clients enjoy their time with us is a top priority! Please let us know how we can continue supporting your debt-free journey. Thank you for being the best part of Freedom Debt Relief!

Apr. 15th, 2020

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Lori Sandoval Chula Vista, CA

FDR has been working with my debtors and has settled most of my debts, most for less than half of what I owe. The only issue I've had is that I never received responses to my emails.

6 years ago

Reply from Freedom Debt Relief

Hi Lori! Congratulations on your success thus far! We can't wait to get you debt-free. Remember, you can chat with live agents through your Client Dashboard in the event you ever need anything or give us a call at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 15th, 2020

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Leslie Battle Creek, MI

They lied and withheld important information like including their outrageous fees and how if I settled I would have to pay taxes at the end of the year to the IRS. Also I would be taking a chance to get sued by the creditors I own. All they did was take my money each month and didn’t do anything else but lied every time I called saying that they was working on a settlement from my creditors. Well in fact they didn’t have any contact with them! I was constantly getting calls from my creditors due to them not doing anything with the money I was giving them. After 2 months with being with them I canceled the program due to my credit score taking 120 point hit for not paying my creditors like they advised me to do. I ended up calling my creditors myself and they worked with me. I should of have done that from the beginning. When I called to cancel the transferred me to this rude representative that told me I was making a mistake. I told the representative you guys caused me more trouble than relief! When I asked about my refund he claims they will take out their fees before I get a refund. Fees for what they didn’t do anything for me but gave me terrible advice and held on to my money. Also it will take 21 days to get my refund. Apparently I should be getting a check. Let’s wait and see... Stay far away from these people. They will NOT help you. They will cause your credit score to tank and you could possibly get sued by your creditors and possibly owning more from when you started.

6 years ago

Reply from Freedom Debt Relief

Leslie, we are saddened to hear how you feel about our services. We understand that at times the program can be confusing, so we do our best to keep our clients informed on their accounts. Our settlement fees vary and are calculated based on the laws in the state you live in and the amount of your debt. The average is 20%. No client is charged more than 25%. So if you compare our fees to 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment you're saving a great amount in our program. We understand that our program is not for everyone, and we are okay with that. Again we are sorry to hear that you had this experience and if you ever have any questions please call Client Services at (800) 655-6303.

Apr. 10th, 2020

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Miguel Sanchez San Francisco, CA

I have no negative statements concerning Debt Releive I trusted their professional standards fully. I will recommend this company to anyone looking consolidate their debt.

6 years ago

Reply from Freedom Debt Relief

Miguel, thank you for your review. We are so happy to learn that you have had success in your program thus far! We couldn't be happier than to see another satisfied client. Congratulations on your progress, and if you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.

Jan. 31st, 2020

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Victor pizarro Chicago, IL

Everything is fine looking forward to get out of debt made my $200 deposit it’s already came out of the account thank you so much so far for your help

6 years ago

Reply from Freedom Debt Relief

Lolita, we are so happy to be able to assist you. If you ever need our help please call Client Service at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

Apr. 10th, 2020

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Kevin Oleksowicz Brooklyn, NY

In choosing to follow your company advice and not pay bank of America has cost me a law suit in following your strategy of not paying to get better leverage to nenegotiate a better settlement my enrolled that of roughly $24,000 has increased to over $28,000 in which that is what I have to pay for the lawsuit because I do not have a lawyer to fight for me even though your company advertise that I would have legal representation and I do not all I have is a company that would put in a settlement that works in the favor of Bank of America unless I pay all there fees So I have to had to settle paying 4 thousands plus on top what I enroll to prevent the following lawsuit from putting a lien on my house because of following advice from different representatives from your company and add insult to injury I received an email stating that you would waive the fees for settling this debt and which I now incurred an extra $4,000 because of your company you really should have not sent that email I can go on but what's point. I would like all email copies of letters or correspondence between you and Bank of America to show that you where actually were contacting them on my behalf to try to negotiate a settlement prior to this lawsuit being incurred

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments, Mr. Oleksowicz, regarding your experiences in our program. Unfortunately, some creditors choose the option of litigation to collect on an outstanding balance. Our negotiators and legal partners take every opportunity to negotiate and settle the enrolled balances as quickly as possible. However, if we are unsuccessful in reducing the enrolled balance, settlement fees will not be collected. This is per the agreement signed when enrolling in our program. We ask that you consider the fact that the balance is now behind you and we can move forward in settling other enrolled balances. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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Alexandra Brooklyn, NY

Really happy with FDR so far. Making steady progress, would’ve been happier if creditors would negotiate lower payments. Thank you FDR for your help and support.

6 years ago

Reply from Freedom Debt Relief

Alexandra, we appreciate your honest feedback. We are thrilled to hear that you have had success thus far. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.

Apr. 9th, 2020

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William Whitsett Greensboro, NC

They do a great job of enrollment and the services are good. When you call the service desk everyone will give you a different answer. If you need to change your deposit amount, get ready to be talked to like you don't know, it's going to take longer to payoff your debt. The fees are slightly ridiculous.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, William! We understand hardships occur, and we want to be there for our clients as much as possible. However, please understand, we are your advocate for the financial future you desire, we simply want to ensure you are aware of the impacts to your program. If you would like to discuss your account more in-depth, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 1st, 2020