CouponCabin Logo
star star star star star_half
cancel
info
star star_border star_border star_border star_border

Selena Hobbs Sacramento, CA

0 stars - I was lucky enough to score one of those lottery type $50 off $50 coupons from Sephora the first time I used their service, which got me pumped to try it out some more. Well, you can only get one of those types of coupons every 90 days. Fair enough. After the appropriate amount of time passed, I tried again and got another $50 off $50. I followed all the same directions as before (go directly to the retailers site, don't have anything in your shopping basket ahead of time, use before a certain number of hours) only my reward never showed up. After questioning where it was, coupon cabin said they saw where I was awarded the offer, and saw my proof of ordering, but because of an error on Sephora's end, they wouldn't be able to credit me. Shady, shady, shady. Then to top it all off, because I technically won the offer, I now had another 90 day block on my account which they couldn't remove. Shady, shady, shady. Do I think you only ever get one of those types of offers and then "something" happens so that you never get another one? I sure do. Have I used their service since? I sure haven't. EBates may pay less, but every time I've had a question about missing credit, I've received the credit immediately with no questions.

7 years ago

star star star star star

Nicole Moler Keller, TX

CouponCabin is quick and easy, I've gotten many cash back payments and I don't have to search for coupons any longer, CouponCabin's Sidekick app does it for me.

7 years ago

star star star star star

Kimber Kelly Indianapolis, IN

Great discounts & REAL CASH BACK.. You can even ask for a paper check if you don't a direct deposit, or don't want gift cards. I recommend to Everyone who wants to Save$$

7 years ago

star star star star star

Jill k Simi Valley, CA

Coupon Cabin pays me when I shop at my favorite stores on line. It's easy and they offer multiple ways to get paid. I recommend Coupon Cabin to anyone who shops on line.

7 years ago

star star_border star_border star_border star_border

Ken M Powhatan, VA

CouponCabin used to have a generous, fantastic rebate program if you played by the rules exactly, which I did. Apparently too well. Over the past year, they have continually lessened the number of offers I can use and the amounts I can earn in a given period of time. First it was four offers a month, then three, two and now only one. Originally you could earn unlimited cash back. Then it was $600 per 52-weeks, and now, only $300. They make changes without any notification or warning. And now, they have banned me from the site. Unless you have time to earn a few pennies on the dollar for your time, you're best avoiding this site.

7 years ago

star star star star star

Jill Downingtown, PA

Very helpful app. I have saved money and am earning cash back too. It’s so easy and helpful, I will definitely use it when I am about to buy something.

7 years ago

star star star star star_border

Shonda Purcell Edison, NJ

Coupon cabin is a great cashback site.. they have endless stores that they offer cashback with and you will absolutley receive what they offer... I'm a believer.... thank you Coupon cabin

7 years ago

star star star star star_border

rainy Edison, NJ

Great rewards program for shopping online. A lot of websites to choose from, and a lot of coupons available too. Every quarter the rewards are given via Amazon e-gift card, very convenient and reliable.

7 years ago

star star_border star_border star_border star_border

QL Canyon, TX

So what happens when you visit a relative for the holidays with a coupon cabin account and you use their computer to login......EVERYONE gets banned forever and lose their cashback. Seriously? Looking at other reviews, this seems to happen by using the same Wifi network, or even when changing your device to a new one! I have never had this much trouble with other sites. Been using ebates, retailmenot, mrrebates, topcashback, etc for YEARSSSSSSSS and no trouble. These other sites typically have much better deals so I am wondering about the incentive to block people so easily. Not sure why coupon cabin feels the need to blow things completely out of proportion......oh wait, they KEEP your cashback. They are adept at finding ways to keep you from earning your cash back so they can keep the money you earned. SHADY Very quickly there will likely pop up, as you can see with every other review similar to mine, the same canned response from Coupon Cabin. Sad

7 years ago Edited September 14, 2021

star star star star star

joseph russo Brooklyn, NY

I always go to coupon cabin for any online purchase. Great to earn extra money on all my purchases! Their exclusive coupons can't be beat! Highly recommended.

8 years ago

star star star star star

Mike Penfield, PA

Compared to others there is very little follow up needed to track missing claims. Website is easy to navigate. Has outstanding incentives not offered any where else.

8 years ago

star star star star star

DELORES k POWELL Dade City, FL

I find Couponcabin always finds me the best deals for discounts and cash back. If you have not used it you should you don't know how much you can save in this tough economy.

8 years ago

star star_border star_border star_border star_border

Avery Johnson

I've been a CouponCabin member for more than one year, making them and me tons of money. I recently got a new wifi company and tried to log in to my account, USING THE SAME DEVICE AS ALWAYS, to make another purchase. I couldnt get in and then found out that it had been deactivated due to alleged "violations" that I did NOT commit. When trying to resolve what is obviously some kind of error by CouponCabin, Tyler Vice President of Customer Satisfaction responded to saying that I "severely violated" their terms and conditions. I said there must be some mistake. I explained I got new wifi never made multiple accounts or tried to cheat the system. I own 2 dogs thats my house hould and trust me they dont have accounts. I tried to say this over and over but they just lied and lied. Its obvious why.... I had $150 in money that was going to post 3 days from when they banned me. So here is what happened. They cancelled my account pocketed the money and got huge profits since the company already reimbursed them. The money didnt post until 4 months after my purchase, now I cannot return it and have scammed an innocent loyal customer who barely makes it by in life out of money. Now I have a nice blender and some blinds I CANNOT afford and took a huge loss. They refused to help me or explain what happened. They said they dont owe me any explanation and I forfeited all of my money once I did such severe violations (which of course I did not do) I informed the company that I plan to take civil action to recover my money, I will be in contact with their legal department and have since been reporting them on the Internet as scams since if you read though here, this is a common occurrence. I cannot even email them since they banned me then said we wont respond anymore this email is for customers only.

8 years ago

star star_border star_border star_border star_border

Meagan Winter Springs, FL

Coupon cabin deactivate my account and took my 50$ cash back claiming that I had violated the terms. This was not true. 5 days after placing my order, I went to my parent's house where they use coupon cabin and connected to the wifi but did not even visit coupon cabin. Their system flagged me as having multiple accounts even though I only have one and live by myself where I made the purchase. Customer service was rude and kept accusing me in a condescending tone saying that I was breaking the rules. They didn't listen and refused to do anything. They mis quoted their terms to make it sound like i violated them by logging into someone elses wifi when the terms clearly said a violation would be if we both logged i to coupon cabin on the same wifi in the same day which we did not do. After tekling them this, they said they would not help me anymore and that i can contact them in writing if i want. I didn't even get a courtesy notice that my account was deactivated. I'm lucky I checked on my cash back and found out while I can still return what I bought. Coupon cabin is a slimy buisness. Everyone I have talked to has been rude and they are all titled "VP of customer service". Don't ever do business with them. Stick with Ebates.

8 years ago

star star star star star

Nikki Port Saint Lucie, FL

Only website I use for cash back saving. Offers members great monthly deals on top stores... $50 back on orders $50 or more at Ulta and Macys.. love freebies!

8 years ago

star star star star star

Christine Placentia, CA

I have been using them for 6 months and have cashed out rebates of more than $60.00. Easy to use and takes about 60 days to get cash back. Love this website.

8 years ago

star star star star star

Connie Potter Las Cruces, NM

Just started using it. I'm excited because MY favorite stores are there: Macys, mrs sees, kohls. What not to love. I'll use it religiously and tell my sisters and friends.

8 years ago

star star star star star

Marcie Johnson Euclid, OH

Excellent website!!!! Getting money back when I shop is a no brainer. The more you use the site the more you get back. Money comes quickly and I’ve never had any issues.

8 years ago

star star star star star

Kim Simonson Holly Springs, NC

I signed up after seeing my housewives commercial. I can honestly say that it’s easy, and I’m already making money! I will definitely continue using the app!

8 years ago

star star_border star_border star_border star_border

Cara Stein Athens, GA

I am a college student visiting my mom for a few weeks this summer. My mom uses CouponCabin regularly and was telling me how great it was, so while I was visiting her I made an account- please note that I am an adult and live in an entirely different state than my mother, let alone household, and I used my own email/ planned on making purchases using my own credit card, etc. so it truly was a separate account. After "winning" one of their scam deals of $150 cash back when you spend $150 at Amazon, my account was indeed credited shortly before being DELETED and BANNED from the site. I am unable to get the $150 out, and ended up spending $165 on my purchase on Amazon, thinking I would get the cash back. After my mother and I both emailed their so called "customer service" representatives, she received nasty, rude replies that basically accused us both of being criminals, while I received confusing, automated replies that did not answer my question as to why we got banned, aside from the fact that we used multiple accounts on the same wireless network/IP address. I am angry at how this company treated my mother and myself (deleting and blocking both of our accounts) and hope that others do not fall victim to this same scam. Lesson learned: if it seems too good to be true, it probably is. This must be how they make their money- by getting the commission on deals they never intend to pay out, and cashing out accounts they permanently close. Makes so much more sense now.

8 years ago

star star_border star_border star_border star_border

Lisa Nettle Toney, AL

Don't EVER complain. CouponCabin sent ME a request to write a review of my interaction with their customer service on 2 other sites and I did. They were not positive. They were not vulgar or lies, just the truth in how they treated me (they threatened to close my account if I asked them to look into why I was not earning my cashback - it was because THEIR site had an issue). Next time I logged in to CouponCabin, my account was terminated due to "severely violating the terms and conditions for CouponCabin’s Cash Back program". I asked for an example but all l got was a canned response that you can find on the internet that other people received. I can't access my account so I have no idea how much money they owe me. I have filed a complaint with the BBB and have contacted a class-action attorney, as this is common practice of CouponCabin. Use Ebates or any other site. They have decent customer service and won't terminate your account if you ask where you cash is.

8 years ago Edited September 14, 2021

star star_border star_border star_border star_border

Jamal Southgate, MI

Extremely poor customer service. They don't even have a phone # to speak with a live person. I contacted them due to cashback I never received. They were very unhelpful and insisted on attempting to make me feel bad for their company. I've never use this sympathy tactic. Here is an example below word for word. "Please know that we're on your side here as we, too, lost our commission on this order and will not be getting paid." "Please know being the source of your frustration is equally no fun for us." Ultimately all they did was close my account, which they were not authorized to do. They have terms for closing people's accounts, and being annoyed with an unhappy customer is not on their list. Stay away, these people suck.

8 years ago

star star_border star_border star_border star_border

Mike Niemoth Ozark, MO

Shady. 2 of my last 3 purchases that should have had cash back, I get the email that after contacting the company, it was found that another company received the credit for my purchase and they did not receive a commission, so therefore I would not. One of mine was going to be about $50, and so they give me a courtesy credit of $5. They say they can't be told who received the credit because of privacy laws. When I told them that I would be able to be told who received the commission because I made the purchase, they won't share the contacts with me to find out. So all the consumer has to go on is their word that they didn't receive the commission. And since 2 of my last 3 that would have been over $10, I received that generic email of someone else got credit, I have a feeling that they do this a lot on the larger cash back purchases. I also am pretty sure about it because when I put in to their site that I didn't receive the cash back for this purchase, I will get a response within 10 minutes that someone else received the credit. Usually a quick response is a good thing, but I have a hard time believing that I can put in my claim of not receiving cash back, and within 10 minutes somebody at couponcabin has already read my claim and looked at my copy and pasted email, contacted the other company that I made the purchase at, and got a response from them that the credit went somewhere else, and then responded to me.

8 years ago

star star star star star

Patricia M Northfield, OH

Very up to date with online and in store coupons to a variety of companies. Easy to navigate website. My go to for money savings and extra cash back for the items I need.

8 years ago

star star star star star

Lauren Zografakis New Port Richey, FL

CouponCabin is a total no brainer! Their site and app are so user friendly. If you shop online, you must use it. In a few short months, I’ve earned nearly $100 back!

8 years ago

star star_border star_border star_border star_border

Angela Angela Bailey Bailey Boonsboro, MD

Couponcabin is the WORST!!! You actually spend more time trying to get the dollars back than it's worth. Customer Service is horrible. Coupons that then don't give you cash back and could just get directly from the companies. Constant adverts of $x back for spending $x for the first 15 who claimed it. I have literally clicked the link the second it was available and every time get response all offers already claimed. Once I had to send 8 emails to get credit for an order that fully fulfilled all process requirements. I actually prefer ebates and only use couponcabin now if ebates doesn't have the merchant.

8 years ago

star star star star star

Mary Garner Asheboro, NC

I search for coupons on CouponCabin before actually purchasing from any online stores. I love the cashback. I actually get paid for shopping at my favorite stores.

8 years ago

star star star star star_border

Les Bluestone Colebrook, CT

A surprising number if participating vendors. I will often choose the vendor directly and use coupon cabin instead of going through Amazon and the like, to get the best pricing.

8 years ago

star star star star star

Ly Reedley, CA

Thanks for saved more than $500 for me last year and almost $100 just 2 months this year. I can't say anything more than show you how much I earned :). Great jod xoxo

8 years ago

star star_border star_border star_border star_border

Naomi Johnson City, NY

I used them for years. After a year I noticed a lot of my credits didn't get verified so I lost a few hundred dollars that way. The scam happened when I went through them for my sandals purchase and should have seen $199.55 from CouponCabin into my account. I followed their instructions and just to make sure I emailed them right after the order to verify they got it. They sent back their procedure about credit coming back after the trip, etc. I contacted them after the trip and was informed I did not get the credit. What??? That is $199.55 due to me. I sent them screenshots and after 18 emails of different individuals responding with no solution or offer of assistance to myself or to contact sandals they kicked me off the site as I said I would tell my true story to everyone I knew and would review this truth. They scammed me I am 100% sure and kept the money. There is no other plausible option. Do not trust them!!!! Switch to ebates as I have done. Do not listen to the positive reviews, this company will not help you at all.

8 years ago

star star_border star_border star_border star_border

Ashley Grand Junction, CO

A LOT of rules and sometimes you have to dig to find it when you don’t get your cash back. It’s too easy for a new person to make a mistake and not get cash back. Their customer service is rude, and often don’t even answer your question. Sometimes with the special members only coupons you don’t find out the rules for using it until you’ve already clicked it. Then it’s too late and you’ve lost one of your “special” coupons. Recently, they were giving a 20% bonus if you selected an Amazon card as payment. I had over $100 coming so so I switched, THEN they changed my cash back date from 2/7 to 3/2! So I wouldn’t get the 20% bonus. I emailed and asked about it, I happened to have a screen shot as proof, and customer service basically threatened to shut down my account. I’m so upset with everything I won’t use them anymore, and I’ve been a customer for over 3 years.

8 years ago

star star star star star

Tracy Hendersonville, TN

Awesome, Easy, & Convenient! Gives money back for things I'm already purchasing. Gives me several suggestions for savings, so I get yhe best deal. Too easy!

8 years ago

star star star star star

John Herrera San Jose, CA

I am impressed with the product, which is useful, easy to use, and well polished. I’m excited to continue using it, and anticipate doing so for many years to come!

8 years ago

star star star star star

Rachel Benecke Naperville, IL

Just started using this site and figuring out how it works. Was a bit sceptical at first but I got my first payment into my paypal early so no complaints so far!

8 years ago

star star star star star

Tenysha Ballard Danville, CA

Excellent money saver!! Use them regularly, simple and easy to use, and will continue using them in the future! Recommend for anyone looking to save or get cash back! ?

8 years ago

star star_border star_border star_border star_border

Rachel Garwood Plain City, OH

Coupon Cabin sounds great upon first glance, but BEWARE! Their customer service is horrible and they promise deals that are too good to be true! I participated in some Member's Only deals and after being taken advantage of on several, I asked the company for assistance in receiving help. I eventually ended up asking that they close my account, and then I discovered that they blocked my entire computer from even entering their site to use coupons, etc. I can't even access the site. I emailed customer service asking that they remove the block, so I could access coupons, etc. and they responded that once an account is closed, they block my entire IP Address permanently with no exceptions. I was shocked by their practices and blunt customer service. I did not ever have any luck with this site and would not advise it to anyone. Ebates has much better stand up customer service and offers that will come through for the user!

8 years ago

star star star star star_border

Lynne Williams Keansburg, NJ

The first time I've tried one of these sorts of services where the coupons worked and I actually got cash back in an amount that was any significance and they paid promptly without a lot of restrictions and requirements.

8 years ago

star star star star star

Mary Rochester, MI

Great experience with CouponCabin. Great coupons, Great rebates, Great customer service. Had an issue, emailed and issue was resolved within 24 hours!! Very happy!!

8 years ago

star star star star star

margie

I have asked questions twice now and have received a nearly instant response! Helpful answers and always respectful and thank ful for me! I love coupon cabin!

9 years ago

star star star star star

joanne lampron Flowery Branch, GA

I often claim grocery coupons and as soon as i send my receipt in...it does not take long and I usually have the cashback in my account the same day. Love it!

9 years ago

star star star star star

Vanessa Bazylewskyj Augusta, ME

CouponCabin makes it incredibly easy to earn extra cash back. The couple of times I had inquiries about receiving cash back, I received quick, accurate responses.

9 years ago

star star_border star_border star_border star_border

Jay Karl

I used coupon cabin for the first time on February 10, 2017. I purchased a camera and lens thru Adorama. I reported a missing transaction a couple weeks later stating I was supposed to get 1.5% cash back. Weeks would pass and they would email me updates saying they would try to resolve the transaction issue. They told me to contact the company I made the purchase from. Adorama emailed me back and said they have no affiliation with coupon cabin. Coupon cabin then responded and said they have a "marketing" relationship with Adorama but not customer service. After almost 60 days passed I reported them to the BBB. Originally they told me transactions disputes clear within 30-60 days. Coupon Cabin had closed my account because I wrote that they are deceptive and a scam which they took as a so called "threat". Afterwards they told me it may take up to 90 days for the disputed missing transaction to post. They had made no attempt to contact the company Adorama whom I bought from. I'm waiting to hear back from the BBB in the mean time. Stay away from this company!!!

9 years ago

check_circle

Review Source

star star star star_border star_border

janalee sanders Valley Center, CA

I like to use sites like this to find discounts that aren't advertised though the retailers. I didn't care for coupon cabin because it is a cash back program with quite a few detailed rules that prevent you from earning cash back. I prefer the sites that give me an actual discount code so I can get a lower price right then when I am making a purchase. I don't really want to wait to possibly get a small amount returned to me but then find out that for some silly reason the cash back was not applied because maybe I hit the back button or my shopping cart wasn't empty when I started etc..

7 years ago

star star star star star

19zander Garland, TX

I use a few different cash back sites, but Coupon Cabin is my go-to for reliability and more cash back. I always get paid more using Coupon Cabin.

6 years ago

star star star star star_border

Tanya A Long Beach, CA

I love the Cash back for Gift Cards, just wish we could buy Gift Cards for more stores. I also like that its easy to increase our percentage of cash as we order more.

6 years ago

star star star star star_border

Dennis Fresno, CA

It’s nice to be able to shop knowing you’ll get some of that money back. There’s minor details that need improvement. But overall it’s an awesome app.

6 years ago

star star star star star_border

Dennis Barnes Fresno, CA

It’s pretty cool. You set the amount it takes to get your cash back sent to one of many options they have. They have a variety of stores to save money at as well.

6 years ago

star star star star star

Camille P Bayville, NJ

Coupon cabin is the best cashback site!!! Easy to search site, awesome percent cashback and no problems getting paid. No brainer!!!

6 years ago

star star star star star

Jill VanVestrout Endicott, NY

So simple! Sign up and save! I literally signed up and bam! A savings showed up in my mailbox! I receive mine via Venmo!

6 years ago

star star star star star

Theresa Giacomazza Bedford, OH

I think they are the best place to get Cashback money. I have a couple other places that I go to, but Coupon Cabin is the best.

6 years ago