Name: Continental Credit
Rating: 3.6

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Cecilie Bartell Salt Lake City, UT

l've used Continental Credit for 3 months and has proven to be very effective with resolving and/or having items removed from my credit report permanently! Today Kay J customer service representative helped me with going over my file to see how it is looking. She was AWESOME! I will refer my colleagues to their services.

9 years ago

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Tona West Boise, ID

I sent Skyler W on 02/18 to cancel and he emailed me back on 02/19 saying he would cancel my account but they bill in arrears so I would be charged on 03/02 which I understood. I was then charged again on 04/02 so I called and explained what happened and was told I would get refunded. I still never received it so reached out again and was told the same thing. Today I get a call from someone wanting to "check in" I explained what happened, he was rude and said he had to go off of what he had and was basically calling me a liar. I offered to forward him the email and he didn't want them, I then asked for a supervisor and he said he was on so I asked for his and he said they weren't available. I ended up telling him to keep the money I was done dealing with it. I do not recommend this company and will never recommend them to any of my clients or anyone at all.

6 years ago

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Melissa Ortega Las Vegas, NV

Lexi was such a pleasure to speak to. She answered all my questions, and gave me some good advice on what to do next to improve my credit score. Can’t thank her enough.

7 years ago

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Cynthia T. Little Rock, AR

Ara was very helpful today explaining my accounts with me , I’m new to this service and she made me feel much better with my progress great customer service !

7 years ago

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Jen Richardson Reno, NV

So far they have done a hreat job getting my credit scores up. I'm trying to purchase a home and they are helping me get where the morgage company needs me to be. Thank you Lexi for your help!

7 years ago

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Belle Reno, NV

Broken promises and no follow through. We were referred to CC by our lender and what a let down it has been. They charge a monthly fee but after 4 months we have yet to see any progress or even a phone call from anyone. I have to call them and ask them for updates and I'm always given the same line "It takes time." To say the least I am not impressed with this program, the money I'm paying them to represent us I could apply to my debts. The same debts that they told us not to pay on. I feel I have wasted these past months and my money. I do not recommend this company at all. I'm going to cancel our account and from the reviews I see it's going to be difficult to do.

7 years ago

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Jack Brooklyn, NY

Cindy Medina is fantastic! Super helpful! And honestly, the ONLY person I wish to work with going forward! Thanks for all of your great advice Cindy!!

7 years ago

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Olga Z McCants Lithonia, GA

This is the worse company to deal with Lexington Law t is a better company , the rep that I had was very argumentative even after I cancelled they still charged me stated it was in the contract , please do not go with this company they do not communicate with you about whats going on with your credit update, even after i read the reviews I should of known better they are worse then a collection agency Jeffrey G he needs to be trained on how to deal with customers

7 years ago

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Alisha Mello St. Petersburg, FL

Christine treated me with manners and she answered all my questions . I feel that i am on the right track to getting my credit repaired thanks to Continental Credit.

7 years ago

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Richard West Las Vegas, NV

My Credit Score has dropped approximately 100 points in the 4-5 months I've been using and paying Continental Credit. Both mine and my girlfriends. I was promised a "progress report" the first of this month which I have yet to see on the 9th. I paid for someone elses credit to be cleaned through Continental as well only to see their credit drop a number of points also. What's Continental Great at? Customer Service... Great at making you feel like they are working and to get you to keep paying. What are they not Good at at all? Credit Repair. So if you'd like to pay hundreds of dollars over time to see your credit destroyed... (multiple cases here - both mine and my girlfriends. crushed our chance of getting a house anytime soon, feel free to apply)

8 years ago

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Marisol Prieto Blythe, CA

Today I got the chance to talk to Autum Goldsmith and she answered all my questions in a timely and professional manner. I’d recommend Contienental Credit to my family and friends.

8 years ago

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ELIZABETH Dorris Henderson, NV

So far I've had nothing but good customer service. I've received outstanding Service with Autumn. I have only been a client for one month and have seen progress already.

8 years ago

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Kevn Tempe, AZ

Sadly, I typically take the time to write POSITIVE reviews since so few do so-yet FINALLY had to share how DISSAPOINTING the investment made not only personally, but also embarrassed myself by referring 2 of my clients. Bottom line, CC gets an A+ for sharing what they can do, along w/ never missing a monthly automatic payment/"service" deduction, yet causing no improvements to individuals credit....in my personal case, actually caused more issues/problems by allowing/trusting CC w/ their services. Beyond frustrating & a waist of 6 months of time & money. If I can help one person avoid the experience/frustration I went through by avoiding CC's "services"....I did my job per review.

9 years ago

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Kevin Jones

A very professional representative named Taylor took my call! He was awesome!!! I would advise asking for him if you call....best customer service I've received thus far!

9 years ago

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Lamika

I have an open dispute on my profile and Dawn L helped me through this experience. She was very patient and understanding. She truly cared about my concerns.

9 years ago

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M. Jones

When I first signed up for this service I was told up front that it would take no more than 6-9 months and my score would be raised by a minimum of 50-150 points even with the negative hits that I had, most of which were my ex-wives and on accounts that were opened after my divorce, they understood that fact and said they would be able to completely erase all the negative hits. I had to to contact continental every month after the first two months to get any updates, they said it would take time and I said OK, well after 1 year they they kept stringing me along with unfulfilled promises, saying just one more month with little to no increase in my score. then after 2 years I was going to purchase a new home. I along with my wife and a family friend did more in 1 month than these people had done in over 2 years, when I called to cancel they gave me the run around and when I told them I was going on record to cancel they kept removing money from my account until I went to my bank to put a stop on the withdraws, now for the last week I have received phone calls from their accounting department saying i owed more money, I'm not going to pay one more dime to this rip off company. I will be contacting consumer affairs, and the BBB. I will let anyone I know to not use this business, they would get a F rating from me, I would advise anyone looking to repair their credit to only use a local company that you can directly work with a person face to face.

9 years ago

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D osborne

After working with continental credit repair for over 8 mo I had recieved nooo contact from them about my file or what they were doing(only the initial call to start up)...no letter...no call...just a debit monthly. After many months of no contact i freeze the monthly payment...low and behold I get a call. This call was for money so I expressed my concern of no contact. I was told it takes time and they are not a call center so they are not equipped to call all there customers. This upset me so I asked "surely in 8 mo's you call call me at least once. She said sorry so I said well I don't want to continue doing business with you please cancel my account. She said I cannot cancel because there is a payment due. I told her to cancel the account and send me a itemized bill. This woman declined so I asked her does she intend to strong arm rob me for money moving forward. She said the account will continue to bill you until you pay. So I defunded the account on record and sent a paper and email request to close the account. About 3 weeks later they attempted to take money from said account on a different day then the payment day. After dealing with them I really feel like they are scam artist and they prey on the folks already needing help and that's just cold. We will see what happens because I am considering legal action especially seeing so many other online with simular issues with them

9 years ago

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Lily Manor Pueblo, CO

I would not recommend this company. I paid $15K from outstanding collections (credit cards, lien, hospital bills, etc) due to an economic downturn resulting in a loss of employment for 2 1/2 years. Now that employment flourished, I was able to pay down my bills and ready to begin the process of buying a home. My contract obligation was for $793 for 9 months of service. My mortgage lender suggested I use this company to help improve my credit score. Unfortunately, the work performed to improve my credit score was minimal. Customer service was very poor from rude customer service to people who don't know anything to no one ever returning my phone call whenever I asked for a return phone call. I was sold the contract under false pretense. When my credit score did not reach the goal score, under which my initial reason for signing the contract, didn't happen, I called in to complain. They will do EVERYTHING in their power to keep you including lying to you. In the end, I completed my part of the bargain and have learned my lesson... The truth of the matter is... Do NOT turn to credit repairing companies..It's a waste of time and money.

10 years ago

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KEVIN

I have nothing but good things to say about this company. nothing is perfect, and all I know is, the good will come with the bad in any scenario. so with that being said, thank you continental for what you've done for me!

11 years ago

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Katie Orangeburg, SC

HORRIBLE!!!!!!!!!! Please i beg you please do not waste your time or money with this company... The guy i initially started with told me with the little amount of things i had on my credit that it wouldnt take no more than 2-3 months max to have ALL 7 OF THEM REMOVED!! im in the third month and he has moved to a different department without any kind of notice to me to let me know, i now call in to get an update on my process and talk to somebody totally different each time and all they have to say is "oh the documents has not been processed yet call back in a couple of days" ive been told that the last 5 times i have called. i have payed each month and havent heard anything about my credit whether it is going up or down!!! im past fed up and do not want to continue to pay for a service that im not even receiving :(

11 years ago

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ks Danville, CA

I normally don"t leave bad reviews for companies but this one had to be done...It was a waste of money with this company... I don't like how they will still continue to debit money out of your account every month even after u cancel with them... i had to call my bank for them to stop taking money out of my account every month..they are so quick to sign you up and take your money but when you Want to cancel ... they will ignore your call and will not get back to you for days. ..do not waste your time and money with this company!!!! You don't need to pay them 59.00 a month for them to tell you to open a credit card and stay under credit utilize of 30%.....this company is all bad.....

11 years ago

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John Reno, NV

Don't bother with Continental credit. Those that saw any score improvement probably received new credit by applying for the cap one card that they recommend. This is by far the easiest and fastest way to achieve 80-100 point increase. The dispute process does little to help unless the accounts are actually deleted. You can do this on your own for free. I spent over $800 with Continental and only saw improvement after I applied for and used the cap one credit card. The first 4 months saw no improvement with the dispute process. Save your money, apply for a medium-risk credit card, call your creditors directly, and don't believe the hype with these repair companies.

13 years ago

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Home buyer La Verne, CA

My credit score has increased by at least 80 points with 1 bureau (Transunion) and an average of 50 with the other 2 (Experian and Equifax). Overall I am satisfied with their services.

14 years ago

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Harvey Myers Cincinnati, OH

I've been paying them for months with absolutely No changes from their "Investigations". I call monthly and tell them they've made no affective change. They tell me "but your score has improved" while true, it is because of impeccable payment history. The items I hired them to remove are still there. Their "Investigation" consists of me paying $79.00 dollars a month for them to mail letters I have no proof of..

5 years ago

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Juli Ashcroft Boise, ID

Don't use this place it is a scam. After we canceled this serviced they still tried to pull payments from our account. When we told them we had canceled the service and mailed it certified Continental Credit then claimed because my spouse did not have the same last name the accounts were not linked. I found this odd because monthly payments for us both were pulled from the same account. This place is a joke! Good luck trying to get what you paid for and canceling this service.

6 years ago

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Tt Apple Valley, CA

Hanna was a really big help and answered all of my questions. I will be telling my family and friends about this company.

6 years ago

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Nelsy Claremont, CA

Continental Credit is great! They cleaned my credit and taught me very good strategies to keep my credit high. I recommend Continental Credit.

7 years ago

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Stephenson S Reno, NV

I spoke with Jeff G & various other Reps.. they have all taken alot of time to explain things & my credit has improved..At this point I am impressed ..Thk you

7 years ago

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manuel

I talked to Jeffrey G and he provided excellent customer service. I really appreciated how Jeffrey took the time to clear up my concerns.

7 years ago

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Lazaro Meridian, ID

Nelly L is an amazing Customer Service representative. She answers all of my questions in timely and professional manor.

7 years ago

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Dawn Pompano Beach, FL

Great company, excellent customer service. The staff is respectful and honest and just great to work with. I highly recommend Continental Credit

7 years ago

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RO Gilroy, CA

I'm in the program for almost a year and still in the program with no guarantee how long to end. My credit score improved a bit but still in "NEEDS TO IMPROVE " !! I STARTED PAYING $ 69 LAST FEBRUARY AND ITS ALMOST DECEMBER. INSTEAD OF PAYING, MAYBE I CAN SAVE IT TO PAY MY DEBTS! SERVICE IS SOOOO SLOOOOOW! FOR ALMOST A YEAR, ALL I CAN SEE ON MY SCORE IS "NEEDS IMPROVEMENT" If I can get all the money I paid, I will pay my debts and add a little more!

8 years ago

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Sierra Reno, NV

Josie, Tia and their team are very professional and have helped me to increase my credit score substantially. Thanks Josie!

8 years ago

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Kathleen Stewart

Great communication - Liah Dierks was very personable and helpful in explaining what her and Continental Credit are doing to raise my credit.

9 years ago

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Michael G

Ann was excellent in helping me with my credit and explained thing I need to know about my credit ..I have recommended them and I wil continue telling people about them

9 years ago

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nancy ferguson Pleasanton, CA

I was told when I wanted to cancel due to my budget that they would give me a month free. I agreed and when that month came so did the charge I inquired and was told it was a internal issue. I was charged banking fees because I was not expecting the money to come out of the bank when I asked what they would do, they finally said whats your address we will send you refund, cant you put that on my card you took it from? finally I kept getting calls from them and they said how about we just credit the month that you didn't want service.

10 years ago

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Mr Las Vegas, NV

Horrible Customer Service, They are good with service when they want you to sign up but then you don't hear anything from them once you sign their contract and no progress. When you call to follow up on their service they have very horrible customer service, and are very very rude. Then when you try and cancel they make you go through a lot of steps to cancel. Very horrible experience stay away from this company..

10 years ago

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Pat Frisco, TX

I was with this company for over 2 years, paid my bill on time every time and decided I wanted to cancel. I emailed my contact via email to cancel. I got an acknowledgement that they received my email and they still charged my card.

10 years ago

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Brandy Nampa, ID

Continental Credit did nothing for us but take our money every month. Not only have they taken us for hundreds of dollars they did nothing to help our score. In fact our scores dropped 40 points we started with 598 and now we are at 530. The customer service sucks!! We were passed around to 5 different reps and could never get a straight answer from any of them. Mostly lies and promises that things will improve by the end of the month.

10 years ago

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Rene Atlanta, GA

Do not resort to this company. Their advertising says they fix credit errors and mistakes. Also careful with giving them a card because they will keep on file and charge you without notice. Another issue is they will start challenging everything on your report and that will awaken any dormant accounts that in turn they will start to report again and damage your credit even worse...STAY AWAY...we spent over 560 dollars and have worse scores now and old accounts hunting us again..

10 years ago

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Mr. Naples, FL

A total joke...this company will hurt your credit not help it . All they want is a monthly payment. The only time you here from is when a payment is due. Then when you go to close your account they hit you with more fees to close. Was with them for 8 months and got ZERO removed from my credit. And when you go to call to complain about it to billing they say I only been in the system for two months a total joke save your money I got better things to do in my life I just wanted to get this out there so no other sucker falls in the situation I fell into

11 years ago

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scott wright

i was told to use this service from a real estate agent..BIG MISTAKE.. bad reviews all over the internet, should have listened...lol... i paid for months and my score did not go up at all, it did not even flatten out. IT WENT DOWN AND GOT WORSE!!! WTF? and after cancelling service they will hound you for additional payments for "WORK ALREADY PREFORMED" RIP-OFFS.. DO NOT USE THIS CO.

11 years ago

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Leanora Salt Lake City, UT

I have been trying to get an update on what they're working on my account for over four months I get no feedback back. In fact they sent me the information on someone else's account. Someone named Frank Perez. Now I'm worried that they've sent my information to someone else by mistake. When I ask about this the only thing I received back was a email that said I apologize and that was it. Extremely hard to deal with.

11 years ago

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Katie from California West Tehama County, CA

I used them two times and left after a few months. I did not enjoy using them and spend about $500 after mortgage lenders referred me to them. If you plan on spending about a year with them then its worth your money but if you only have 6 grand in debt, just do that. If someone was in huge debt and didn't want to pay off the individuals they owe money to then it may be worth it and paying someone to clean up your junk but if you owe the money they can keep putting it back on and the process is pretty ridiculous.

12 years ago

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Amanda Carlisle, PA

Do NOT use! No improvement, waste of money and our scores FELL because they disputed everything. They were instructed to dispute only a few items but disputed all, even ones that were 4 & 5 years old. No professionalism, I was hung up on by Jason and continually lied to by every employee I spoke with. I wish I would have never heard of this company!!! Please do not use them!!!

12 years ago

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SERA Northville, MI

I have been working with Continental Credit since January 2013. I was given a direct email and ext to a specialist Brittany, who was overseeing my case. I was told I would be given monthly updates. My first update came Feb, 15 2013 after I had to email a request to be updated. It's been six months and that is the only update I was given. All calls and email requests for information are ignored. False promises were given for increased Fisco scores needed to obtain a mortgage. I cancelled my services and was still charged on my credit card after numerous requests to cancel.

13 years ago

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Jake Denver, CO

I have had good results with this company. Some minor customer service issues, but I cannot knock a 80pt increase from 3 months of work.

14 years ago

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Vanessa Camacho The Villages, FL

By far the rudest people I have ever dealt with. Had to call 3 times just to cancel after 6 months of zero improvement and gaslighting, and then rudely be insulted and told "thanks for wasting our time". I would NEVER recommend them to anyone.

4 years ago

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Sherry Marron Brea, CA

Always ready to help. Give full information with questions and review. Give encouragement (which we all need!)

7 years ago

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Celeste B. Draper, UT

They are helpful and find quick resolutions. Markus M. was very polite and took the time to really understand and find solutions to my request.

7 years ago