Name: ScoreSense
Rating: 3.7

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China Doll Baltimore, MD

It was able to bring up something I didn't know I had on my record and I am able to fight what's on it because it shouldn't be. Thank You for that.

6 years ago

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Michael Rodgers Carlsbad, CA

NOW I GET 50 SPAM emails daily Checking in on Mortgage Rates and was directed to this site to check credit score. That was my 1st Mistake Immediately contacted them to cancel They billed me anyways In the meantime I began getting dozens of Spam and Junk emails Had to call a 2nd time to cancel - they just kept trying to sell me I kept asking about Spam emails - she didn't answer the question just kept moving on her script to sell me

6 years ago

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Ramon Capetillo Lynwood, CA

Interface was easy to use nice and detailed, I like the fact there's plenty of information to help you to fix your credit.

6 years ago

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Gary Getman Newark, OH

THERE ARE ACCOUNTS ON THERE THAT I HAVE NO IDEA WHAT THEY ARE AND ACCOUNTS THAT HAVE BEEN CLOSED A LONG TIME--TOO MANY DISTURBING ERRORS CANCEL THIS ACCOUNT -- I HAVE TO ATTEMPT TO CONTACT ALL THOSE UNIDENTIFIED ACCOUNTS

6 years ago

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Donna Opilla Laurel, MD

My experience with ScoreSense was woonderful. I obtained more information very easily than I had anticipated it would be. I love Score Sense.

6 years ago

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Trevi Las Cruces, NM

I failed to read the fine print. I thought I was only printing my credit score and the next think I know, I'm being charged $30 for a month of services for the next year, that I never ordered. I wasted 45 minutes chasing it down to cancel, The associate was nice enough but we did escalate to a manager who assured it would be taken off the bill, It was, oh brother...

6 years ago

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Linda F Daniels Hazel Crest, IL

I was going to cancel my membership, but representative said $2.95/month I would get alerts & insurance for fraud. I will try for a while, but might still cancel that.

6 years ago

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JS Philadelphia, PA

I was trying to take a loan and it made me complete a credit check through Scoresense for $1.00. Next thing I know, I was charged $19.95 for 3 months. I called to cancel and get a refund since I never used their service. They cancelled my membership which I didn't know I was a member of and credited me my $1.00. Thanks for my money back. This company is unbelievable. Total Scam. Be careful. I will be blowing up social media with my experience. Hopefully it will stop them stealing peoples money. It's just shady about how they do business.

7 years ago

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S R Cincinnati, OH

The customer service representative blatantly lied to me and tried to claim the company does not sell, trade, or share any personally identifiable information. This is contradictory to their own privacy policy, which explicitly says they sell PII. As soon as I referenced the actual clause in the policy, the representative immediately changed their tone and finally cancelled my account.

7 years ago

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Emily Munith, MI

Score Sense is a joke! I wish I could give them zero stars! I signed up for their free trial just to check out their services, and I had cancelled the day before the trial ended, and I was still charged the monthly fee. I called the company as soon as I found out and there was nothing they could do for me, apparently the account cancellation was not processed, and I paid for a membership that I can't even use, because it was cancelled. They did not even offer a refund, when the screw us was on their end.

8 years ago

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Tequita TX

I will NEVER use this company again!! Total rip off you should notify people when the free trial is up and take people's money and even after I fucking agreed to still keep the service after the representatives told me I could have the service for 19.95 then you denied to return my 39.95 back to my account talking a membership I hope nobody uses this company it's a fucking rip off! NEVER again!

9 years ago

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Carmen

After calling to cancel my one week free trial, I was offered a reduced monthly which i accepted. They did not inform me that it meant I would also get reduced functionality. Basically I was just left with receiving alerts, which several were incorrect anyway. I've completely canceled my membership now and would warn any new members on verifying what the promotion contains as far as the application functionality. I'm now just using the free app Credit Karma which provides all information needed as well as frequently refreshed credit scores.

9 years ago

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KENNETH RAY WELLS Maricopa, AZ

If over paying to see your credit report and taking a look at your current credit scores for nearly $30 a month than do it. If you're only willing to try the trial service than beware that you will get some opposition from them when you call to cancel. I did manage to cancel, got a cancellation number the first time, and received an email cancellation but they didn't make it easy. Their service is more costly and they only update all the credit scores every thirty days.

12 years ago

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Lois King Galveston, TX

I never received a credit score from Scoresense. I canceled an account I never had in the first place and still on the first of the month was charged 29.95. I had tried to get a credit score and it never posted and I never received an email in regards to having an account. They now are refusing to give me a refund. I would not recommend this company. I give them a 0.

12 years ago

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Trinika Madison, WI

It really helped me understand me credit score, also gave me information to help improve my credit score.

4 years ago

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Steve Swan Spencerport, NY

tried 7 day trial,called to cancel,rep assured me there would be no monthly charge..got bank statement saw Scoresense charged 30. to my account.called and asked for credit of 30 fee but was denied!!! This is a credit monitor company that must makes there money by ripping off trial members!!!

4 years ago

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Melanie Moore Phoenix, AZ

Scoresense did as they advertised. I was able to check ALL 3 SCORES for FREE!! THANK YOU SCORESENSE! YOU'RE AWESOME!

4 years ago Edited February 28, 2022

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Faerie Ford Federal Way, WA

Very informative 👏🏽 handy tool for those who want to keep track of their credit and identity 👏🏽

4 years ago

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Martha Shelton Jeffersonville, IN

Haven’t received anything. Don’t recall signing up for score sense. I am suppose to get a report if any checks my credit score because of some information being tampered with. If there is an added charge, please please remove my enrollment.

4 years ago

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Cleo Dumas Lemon Grove, CA

After getting an account and identification process very accurate an it was a pleasure….. thanks Cleo D.

4 years ago

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Sandy Rose Titusville, PA

I felt that I should have been able to see names and addresses for the company that say I owe them debits. If they’re reporting it to the creditor that I have a bad debit then I should be able to contact them

5 years ago

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William Mcdonald Los Angeles, CA

Easy to sign up pay $1 get results for 7 days free. I appreciate the help will cancel before deadline

5 years ago

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Layne Keller Camillus, NY

I fond too little information on my personal accounts, and I find no explanation of how the credit scores reported compare to the credit score reported to lenders and there is sometimes a significant difference.

5 years ago

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Janice Hill ,

Was great and very professional. I really enjoyed the help.I really enjoyed the working with the customer service.

5 years ago Edited September 14, 2021

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Judith Hull Santa Paula, CA

I don't want a monthly subscription that I have to pay for. The info was received very quickly and efficiently.

6 years ago

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Samantha Rykal Lake in the Hills, IL

They are able to look for credit cards that you may want to apply for today to help you with your financial planning and scores

6 years ago

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Amy Fisher Redwood City, CA

I expected to a free credit report, so did not expect to have to open an account. I got what I wanted, so would like to cancel this account at this time,

6 years ago Edited September 14, 2021

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Bill Wassmann River Edge, NJ

I got my scores (higher than expected) that's all I wanted. Thanks, merci, danke, gracias, arigato.

6 years ago

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Ken Oyster Bay, NY

I liked being able to get my three credit reports, but I don't need monthly access so I won't be continuing my membership after the trial period.

6 years ago

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Brian Reilly Saratoga Springs, NY

They charged us $1:00 for a credit report then THEY signed us up for a RECURRING MONTHLY CHARGE OF $19.95 which we NEVER AGREED TO. When I called them rep. Said “we only have 7 day cancellation ??” I’ll have to submit it to claims, it could take up to 7 WEEKS for a refund. This is a scam and should be shut down.

6 years ago

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Marsha Scribner Elk Grove, CA

I'm always automatically enrolled in ScoreSense when I am applying for a loan online. I have to pay the $1.00 refundable charge but then seripticiously I get enrolled into ScoreSense without my permission. ScoreSense is a "moneygrubber"!

6 years ago

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EVELYN BUCHANAN Grand Prairie, TX

This is a terrible company to deal with. They are unethical, they take money from your account without notice and they need to be shut down. I can't believe that credit secrets even deals with them. Customer service is rude and not helpful at any time. Please do not give this company any credit or banking information.

6 years ago

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Alejandro Astudillo Fort Collins, CO

Very easy and convenient to use .I would use it again in the future , and refer it to friends and family, thank you.

6 years ago

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Becky Thomaston, CT

FRAUD!! My husband accidentally signed up for this through an apple app. Three months later of trying to cancel with them and finally we stopped payment through our bank. Asked for a refund and they declined. Out of pocket $90 for a fraudulent app. DO NOT USE THEM!!!

7 years ago

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Chas Bonner Eagle, ID

I have told them to take me off their list from DAY 1, but the bills keep arriving, despite their sending me a notice that my account had been closed last June. My most recent bill was on my VISA account, and posted 8/28/19. I just Googled the company, and their rating is poor.

7 years ago

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K Froling Keene, NH

Avoid ScoreSense at all costs! I signed up for $1, 7-day trial to check my credit. After the 7 days are up they charge your bank account $30/month WITHOUT TELLING YOU that they are doing this. Their emails are vague about your credit being good- no info about charges or payments made. I think this is a violation of your private info and THEFT!

7 years ago

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Dr K League City, TX

Very disappointing! They could not provide me with a history of my monthly payments or direct me on how to find it in the account. They told me to call my bank. Then the guy wanted to know why I was paying for credit monitoring.

7 years ago

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Gwyn Virginia Beach, VA

I gave permission for them to charge $1.00 to get my credit score. WITHIN 24 HOURS THEY CHARGED MY ACCOUNT $29.95 FOR SOMETHING I NEEEEVER AUTHORIZED!! They then sent me an email telling me my REFUND WAS DENIED!!! I sent another email and haven’t heard back. I AM FILING A COMPLAINT WITH THE ATTORNEY GENERAL OF TEXAS!!!

7 years ago

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Jerry Lachenbruch Halsey, OR

I signed up because my lender for a home loan said it was a good idea. She told us it was free and that I had to enter credit card info for credit check. lol and behold almost a year later my wife found that we had been being charged monthly. We received absolutely nothing for the money. Absolutely aggressive when I called to try to cancel.

8 years ago

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Nazyangel

Misleading and when I called to cancel, they tried in several ways to continue service almost to the point of being harassed. I understand the hard sell but not to such extreme. It's a lengthy process and have to be rerouted a couple of times to get to the right dept.

9 years ago

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Carolina camacho

ScoreSense really helps me manage my credit and not accumulate a low credit score. If it weren't for ScoreSense I don't know what I would do!

4 years ago

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Tech 1 Abbadi

I have emailed the company and requested a refund 2times and still not a single reply. I am disappointed because I sold my self on dealing with this “best company “ I would please like a response from customer service

4 years ago

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rahn osborne La Quinta, CA

It was very simple! I thought it would be challenging, thanks for a great experience!

4 years ago

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amanda hardin Charleston, SC

I found everything good with the exception of having to cancel a subscription I didn’t want

4 years ago

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Billy stout Tampa, FL

the email indicated that it was a free site and upon filling out most of the forms was asked for a credit card and I just deleted the whole thing

4 years ago Edited January 10, 2022

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Arturo Vela San Antonio, TX

Great I love the app it breaks down everything for you and you get to know where u stand

5 years ago

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David A Conner Sr Pittsburgh, PA

I like knowing what is what with my credit the truth and love the suggestion to help me improve my credit and keep my lifestyle great thank you

5 years ago

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Christopher Ravlin Harwinton, CT

Quick response with detailed explanation and details to the good and the aspects of my credit

5 years ago

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Mel Rod Hinesville, GA

Amazing how this site lays it out for you to understand YOUR SCORE and make it better! Thank you!

5 years ago

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Lauren La Magna Mount Vernon, NY

Quick and easy -- this made it very clear of what my 3 scores are and the breakdown

6 years ago