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6.1

Overall Score

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Juan vega New Haven, CT

I had the discover card for a while and the customer service is amazing I had couples issues with charges in my account and the agents always go the extra mile for me. Thank you so much

5 years ago

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Nona Orlando, FL

Always reliable no matter what happens. Customer service is actually trained. They don't bounce calls around and when you need to resolve something, they are there. Have had them for 13 years now and don't plan on leaving

5 years ago

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RB Park City, UT

I have had a Discover card for years and years. They have always had excellent customer service and are good about verifying questionable charges. It would be nice if they offered extended warrantee on products bought with the card.

5 years ago

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RVM Lubbock, TX

My experience was AMAZING with Discover Card. I stopped using it a few years ago only because the interest rate for purchases went through the roof so I transferred the balance to another company.

6 years ago

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Jackson Barousse Thibodaux, LA

I have a credit card with Discover Card. They are very friendly and willing to work with you for any problem you come with. Their rates are also pretty low. I also love the layout of the card!

6 years ago

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Jake Mecham , CO

It used to be that you would always hear "I'm sorry, we don't take discover", but the times have changed! Discover is a great first credit card for a college student. Helped me build my credit and had a decent rewards program, but not the best.

6 years ago

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Cade Boudreaux , FL

I have a Discover Credit Card and would recommend other people using them. The rates are low and customer service is very willing to help if you can’t make payments on time.

6 years ago

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Beverly Schacher Long Beach, MS

Discover card has excellent customer service, competitive interest rates and no annual fee. I have had my Discover card for many years and have never had any problems with it.

6 years ago

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Rich Roberts Rockland, MA

Discover card has the best client services ever. The app is also extremely friendly with a wide range of services. I have a Visa and American Exoress cards but, Discover is the card I prefer above them all

7 years ago

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Dan M

They've been awesome they took care of a dispute I had with mattress firm for $5200 they took care of it no questions asked after I try to work it out with mattress firm they took over and cleaned it up

7 years ago

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Cameron D Wilbur Provo, UT

I've had a great experience with Discover every time I've needed customer support or had questions about my account. I am also a big fan of the products they offer such as Fico score and alerts about your identity.

8 years ago

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John W Las Vegas, NV

I started as a secured card with a $500 limit and just after a year graduated to an unsecured with a $2,000 limit. As long as you're responsible with the card they will convert you to unsecured. Highly recommended

8 years ago

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drew dennington Erie, PA

I had an account with Discover for 21 years; they were the first card I received as a freshman in college. Received an email out of the nowhere telling me my account had been closed because they could no longer meet my needs. I had a stellar payment history. My balance was less than 15% of my total credit limit. Repeated attempts for a more informative cancellation reason were met with repeated, "A business decision was made". Their business decision left monthly auto payments unpaid due to the lack of forewarning that my account would be terminated. The reason they get a two out of five stars is that they were my primary card for 21 years prior to the rude and sudden termination of services.

8 years ago

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Tiffany Chicago, IL

Great card, I started out with a generous credit balance, the mobile app is so easy to use, the cashback offers actually apply to things I buy and the 1 time I had to call because I lost my card was super quick, I love it.

8 years ago Edited September 14, 2021

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Cathy Lawson

I have had no problems. Discover always keeps me updated with current statements, and if anything out of the way happens, they are quick to inform me. The APR is comparable with other cards, so I have not felt it to be prudent to leave.

9 years ago

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Michael Evancoe

Discover consistently increases my credit line, which helps my overall credit improve. Best experience from a credit card company I've had. Other companies I have cards with Chase (bad) Capital one (decent)

9 years ago

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Junior

I have never had an issue with Discover before yesterday. I basically made a payment to them over a week ago and always make my payments with no issues. Now they always want me to me to call in and call my bank to confirm all of my payments which is complete waste of timw since I. Get emails stating they received the payment. When I called the customers are rude and unpleasant. I am not the beat customer and I am pretty aggressive. But I just think it's a waste of time because n the year I have had the card they never started doing this before. So my credit was never updated. They told me it's their decision of when to release the funds. That's fine but why? Nobody could tell me that. If I have to call to confirm a payment I need to know why I am wasting my time on the phone. They didn't care, about how I felt so I closed my card. They rep didn't care either was like basically ok

9 years ago

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Mark

We have used the Discover Card for nearly 30 years. Customer service is great at any time of the day for answering questions or replacing cards, and they are right on for discovering fraudulent use on our account, which has happened a handful of times. They'll continue to keep my business for years to come.

9 years ago

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Breanna Jones Herriman, UT

I like the cash back bonus I get from using this credit card. I have had to call customer service and you are talking to a human within seconds. It doesn't take forever with some automated answering machine. Very easy card and company to work with.

9 years ago

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Judy Fred Narragansett, RI

Discover is accepted EVERYWHERE! I love the convenience, rewards points, and their Mobile App is so secure and easy to use. I can even check my credit score for FREE! I love my Discover Card!! (Oh, their customer service is amazing, although I only needed it once, my bad.)

4 years ago

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Tony Lolli Meyersdale, PA

They have helped me on several occasions when someone was using my card. They sent new cards as soon as I told them of my problem. On one occasion, I had forgotten to post my new card with a webpage. The company honored the old card number and let me know I should register the new card with the seller.

4 years ago

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Lakysha Reid Ellenwood, GA

I do enjoy the quality of customer service from Discover & what stands out, even more, are the actual representatives they have all hours of the night to aide their customers. My only concern is the interest rate on the card, estimated its about 19.99%. If I was in a major situation with an extreme need for funds, I know they would be available.

4 years ago

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Phalda Morris Jacksonville, FL

Discover is a great company to get a credit card with. They have anywhere from 1-5% cashback on certain purchases, and the cashback rewards can be used towards paying your bill or towards other purchases . They also have great options for student cards, so I would definitely recommend getting a credit card with Discover.

4 years ago

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Daisy's Mom West Bend, WI

This is the card I've had the longest, by far. Rarely encounter any issues, and if I do, their customer service is there to help and guide me through the steps I need to take to resolve. I LOVE the cash back. I think they were among the first to offer it.

4 years ago

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Jailene Torres Tallahassee, FL

I used Discover as my first ever credit card, because of the lower interest rates. I still think it was a good decision and has helped me throughout the years to build my credit. I love the free FICO credit checks you can do within their app!

4 years ago Edited March 7, 2022

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J. D. Maney Pensacola, FL

I have had and continue to have good experiences using my Discover card. Initially I received a year of no interest charges, which was great!! They continue to provide wonderful customer service, and, although my no-interest period has expired, the interest rate they are charging is in keeping with the market rate.

4 years ago

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Erica Reynolds

I've used Discover for many years, it's my favorite credit card. They have an amazing cash back program. I was able to get 0% interest for a whole year on a balance transfer allowing me to pay down our high interest cards and save money.

4 years ago

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Shalon Johnson MS

Great company. I love the cash back reward. I also love the social security monitoring due to the increase in identity fraud. The credit score perk is nice. I always like to view my credit score without having to pay. Great company overall.

4 years ago

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lawnguy69 Brighton, MI

Have had a Discover card for over 30 years, and they were the 1st to give my son a credit card as well at 18. Unlike the old days, it is accepted almost everywhere. Uncapped cash back is a great feature as well. Website is excellent for doing almost everything you need to do yourself.

4 years ago Edited January 26, 2022

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Carnan Fort Collins, CO

We have always had a Discover credit card. We feel they have given us very good service. We appreciate the cash back that we can apply to our balance and also feel they've done a good job in contacting us when our card has been compromised. I would definitely recommend this as a credit card for someone else to get.

4 years ago

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Nan Shinkle Salt Lake City, UT

I love using my Discover card because I always get cash back which I can definitely use! I also use it for credit on my Amazon account. Discover makes it easy - plus, I pay for the security against fraud. Plus there's no annual fee!

4 years ago

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Connor Smith Tallahassee, FL

Me and my family have been using discover for our credit cards for years now. Customer service is what I find the best about this company though, as any time I have any trouble with the card or anything I am able to get in contact with them. Something I often dislike about Discover though, is that the user interface of their app is often clunky and confusing. Overall pretty positive experience in the years I have been using their services.

4 years ago

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jessica plant Las Vegas, NV

I’ve had this card for several years. The longer I’ve had it, the lower the interest rate abs the higher my credit limit goes. Since I pay it in time. I’ve needed to do transfer balances a couple times due to covid and the fee to do them with Discover is the lowest and usually gives decent amounts of time to try and pay it off before interest accrues. Overall it has been a loyal, honest Cc company, which is great and not easy to find out here. I recommend it it for people with good credit and for people just starting out their credit.

4 years ago

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Jenni Zollinger Aiken, SC

I love using my Discover Card because of the cash back rewards! Have been a Discover customer for over 30 years. I have had a great experience with their customer service and fast resolution of any issues that have occurred over the years.

4 years ago Edited January 6, 2022

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Brett Schiftner Weatherford, TX

I've been with Discover over 30 years. I started when they were the first ones to give cashback. Now they have a 5% category every quarter which I use but most of the time I use other cards with higher rewards. Their customer service as always been excellent

4 years ago

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Sarah Biondo Gilbert, AZ

I love discover because I have had a credit card for many years, but they recently started bank accounts. The savings account and IRA is what intrigued me because it had a higher interest rate. I like that I can transfer money between my checking, savings or IRA (when mature) and pay my credit card on one dash board. I like their app.

4 years ago

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Mandy Pesce Laurelton, NJ

Discover has an amazing cash back perk to it. It is also an amazing card to have in your pocket for emergencies or large purchases as the credit lines are typically larger with this card as your credit has to be pretty good in order to get one. I would definitely recommend this card.

4 years ago

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SMJohnson_Indy Indianapolis, IN

From application through routine use and customer service interactions, Discover has been great to work with. The DiscoverIt card's first-year cash-back match, ongoing quarterly cash-back promos, and top-notch customer service have all made my experience with Discover to be the best in many years of credit card use.

4 years ago

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tommy melvin Richmond, VA

Great rewards program. Cashback options on different cards, etc. Service great, the online app has very useful features and make it easy to manage your account online. Even adding users, credit limit increases, FICO scores and balance transfer options.

4 years ago

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Karen Torino Tallahassee, FL

I signed up for the Discover card because it is a common first-card for college students. I have not had any issues with it and customer service has always been great. I was matched on the cash back I made the first year and I continue to receive cash back. Cannot complain!

4 years ago

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roberto arcia Columbia, MO

My experience with Discover has been amazing. They have great cash-back rewards, which is the main thing I look for in a credit card. Additionally, their customer service representatives are very thoughtful and instantly resolved my issue on the first call.

4 years ago Edited November 3, 2021

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Summer Meadors Fayetteville, AR

Discover has been extremely helpful in helping me build my credit and building it well. Their customer service is one of the best out of any company I have ever worked with. They are available 24/7 to help and are extremely patient. Applying for a credit card has never been easier or felt more secure.

5 years ago

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Kent Logan, UT

My first home mortgage refinance was through Discover home loans, and I also has a Discover credit card for several years. Both were good accounts, but when we refinanced again, loan servicing went to a competitor. I eventually closed all my credit accounts except for one, which did not happen to be Discover due to its less universal acceptance.

5 years ago

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Cynthia Louis Tallahassee, FL

I just got their student credit card and so far so good. What's great about them is that you don't have to have a consistent source of income in order to clarify. Their credit line is a good amount for college students and there's some good cashback benefits. The only issue is their app kinda suck but it's fine online so yea.

6 years ago

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J M Orem, UT

Been a Discover card holder for more than 20 years. They have called us when there was any suspicious activity. Given us a lot of cash back over the two decades we have been with them. It has been a great card to have in my wallet!

6 years ago

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Emily Crawfordville, FL

I love my Discover credit card. It was the only credit card I got approved for when I turned 18 and have earned CashBack non-stop! I have never had any issues with a stolen identity, and they are very good at increasing your credit limit when you pay on time and do not keep the credit card full.

6 years ago Edited September 14, 2021

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Mike Ika West Valley City, UT

I have been with Discover for almost 20 years. They have been so good to me. No annual fees and great rewards. I use my Discover card for everything because the cash back that I earn is great. Over the years, I have earned literally thousands of dollars in free money. How can anyone not love that?

6 years ago

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Ron Vincent Cheyenne, WY

We’ve had dealings with Discover for 18 years! Never have we EVER had a problem with them. We’ve always paid them on time and have no problems at all. We use them for our business. We like getting reward cash back which we love!!

6 years ago

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kayshel Herriman, UT

I have used primarily a discover card for probably 40 years and have total confidence in the company. The couple of times that I have had a problem, they have handled it fairly and quickly. They are careful and watchful for any unusual activity on my account.

6 years ago

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JamieD Orange, CA

I really appreciated discover’s customer service. There was a glitch on a large purchase that I was making (on the retailers side), and discover’s customer service team jumped on and helped to figure things out. They really made things work out great

6 years ago