Name: JCPenney
Rating: 3.1

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Eric Gagnard Dallas, TX

Nice quality goods and low quality prices. Worth a trip if you’re looking for something on the dressier side

6 years ago

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Mandi Smith American Fork, UT

JCPenney has amazing costumer service for their children's clothing. The worker's are always willing to help and they are so kind.

6 years ago

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Angie Stieg Highland, MI

I've used JCP for years. I'm still waiting on an item I ordered back in November. (It even said it was back ordered on the receipt in the box with the other items). i've now sent them 5 to 10 emails and they are still asking for more information . Never again! Amazon is much easier

6 years ago

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Becca Bozeman, MT

It was great! I was helped by a gal named Kayla in the Bozeman Gallatin valley mall. She was very helpful and friendly!

7 years ago

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Nikki Smith Belleville, IL

I lovvvveeeeeee JC Penney's the customer service representatives are always friendly and knowledgeable and personable

7 years ago

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Paula Henrie Pleasant Grove, UT

JCPenney has a good range of styles and so many options that come in many sizes. All of there clothing has a great price and they even have occasional sales happening.

8 years ago

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Thomas Hullinger Pleasant Grove, UT

JCPenney is always keeping up with the latest styles and always at a great price. I love the Big and Tall Section even for my children.

8 years ago

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Becky Stiggins Provo, UT

Penney's is not a store I shop at that frequently, but when I do, I am always happy with their pricing and their products.

8 years ago

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Rome nolastname Strongsville, OH

Worst customer service processing yet. I have been hung up on twice. I believe this is an effort to have customers avoid the survey given at the end of the call.

5 years ago

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Ellen Thomson Albany, NY

Disgusting....why would I place a $23 order and be charged almost $8 for delivery?..you have got to be kidding me..the world would be a lot better place without greed...keep it. Will not order again.

6 years ago

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Brandy Tallahassee, FL

Great clothing and for a pretty decent price. Also, there are usually great coupons to use

6 years ago

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Nora Holland Mount Olive, MS

When I look for graphic T-shirts I always come here to find them and they look the best.

6 years ago

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Linda Myers Dallas, TX

I placed an order at the jcp store on February 5 2020. Today is February 26 2020. Still haven't gotten my order. They said it shipped but can't track it. This is a gift that I need. Very disappointed in jcp.

6 years ago

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B. Scott Layton, UT

Kc penny is one stop shopping for my kids clothing needs. They have the brands that mKe everyone happy and comfortable.

6 years ago

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Nicole Sohm Herriman, UT

Not my first store I choose to shop at but I do love when I get a text coupon offer from them then I will go in to shop and use their coupon.

6 years ago

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Bill Nelson Salt Lake City, UT

Very inexpensive but good quality selection. Online or in store selection is great.

6 years ago

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Tyion Lamaster Kansas City, MO

A lady name Sandi was so sweet she deserves a raise for the good help -Tyion Lamaster

7 years ago

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Michelle Burnett Thayer, MO

I bought a pair of Nike Tanjun boys shoes last month and they are falling apart already. The ends- on the toe, are coming off and there is a tear in them. He's worn them like 15 times, the soles are still clean.

7 years ago

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Joanna Hester Gilbert, AZ

Whenever one of my girls need a dress I always go to online JCPenney. They have the best selection and prices!

8 years ago

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L. Fowler Pleasant Grove, UT

I have enjoyed the clothes we have purchased from JCPenney. The styles can look a little dated at times, but the quality is great!

8 years ago

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Schon Smithfield, UT

We have shopped here for many years. There is nothing special about this store compared to others but they have good clothes at decent prices.

8 years ago

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Monica Estrada Yuma, AZ

Everything was perfect for my little girl, loved the clothes! Except 1 item was wrong in my order.

6 years ago

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zoe American Fork, UT

j.c. penney has a wide variety of clothes especially children’s! not always good quality

6 years ago

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Amanda Montebello, CA

I have shopped at JcPennys quite a bit but don’t feel as if their quality matches the prices of the items.

6 years ago

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Allison Danville, VA

I purchased a massage chair and love it. Love all the features.

6 years ago

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Madhu Tempe, AZ

I got JCP reward cards of $32, expiry date was 2/19. But JCPenny didn’t accept these card they said they are expired though they are not. I have lost 32$.

7 years ago

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Amanda Davis GA

Customer service was excellent evertime I entered the store everyone was friendly and helpful

9 years ago

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H Moore Lehi, UT

We love JC Penney, and I've taken my kids there for years for portraits as well.

8 years ago

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Bella Houtz South Jordan, UT

We love jc penny it has great customer service. We there is a huge variety of good clothing!

8 years ago

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P. Palmer El Paso, TX

I love pennys! I can always find cute clothes for me and my kiddo at a good price.

8 years ago

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R Tallahassee, FL

This is where I used to shop. I love their clothes and their many discounts that we always got.

6 years ago

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Lori Fletcher Saratoga Springs, UT

Their selection of kid clothes have decreased in my opinion and most their coupons don't apply.

6 years ago

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Denise H. Mona, UT

JCPenney has great sales and promotions. I also like that they offer a wide variety of products.

9 years ago

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Sadie Scoville Pleasant Grove, UT

My friends always have the cutest shoes and they are always from JCPenney!

8 years ago

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Brooke Hester Gilbert, AZ

Super cheap clothes that i love!! So easy to find things too!!

8 years ago

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Bella Houtz South Jordan, UT

JCPenny is a great place to shop. It has a great variety of anything you need!

8 years ago

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Ashley Pleasant Grove, UT

Great quality children’s clothing . Usually you can find a sale every weekend.

8 years ago

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Landon Robison Layton, UT

They have great quality clothing but they are pretty high in price. I would not recommend if you are on a budget.

8 years ago

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Patty Jenkins Akron, OH

I have to say I was just in the store today and they have the ugliest clothes. So cheap-looking! Very disappointed.

7 years ago

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Michael Ogden, UT

Great store. Sad to see so many closing

8 years ago

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Amelia Gibson South Jordan, UT

I like that this company has alot of choices.

8 years ago

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Kristin Pleasant Grove, UT

Every time I go to check out at JC Penney’s I have to wait in a long line.

8 years ago

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RJ Provo, UT

They have had a great selection at reasonable prices.

8 years ago