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Q Link Wireless

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5.2

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 19th, 2022

Q Link Wireless is a free phone service available exclusively to low-income individuals and families on a government assistance program like SNAP, Medicaid, and the Department of Veterans Affairs through its Lifeline program. The company offers customers nationwide coverage on both 5G and 4G LTE networks.

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The Good

  • Free Unlimited Text, Talk, and Data
  • No Annual Contract
  • Keep Your Phone and Number
  • Nationwide Coverage

Free Unlimited Text, Talk, and Data

Q Link Wireless customers receive a number of benefits when they enroll for the company's Lifeline assistance program:

  • Unlimited Texting
  • Unlimited Talk
  • Free Phone Activation and SIM Card
  • No Credit Check
  • Voicemail and 3-Way Calling
  • Access to 10 Million Wifi Hotspots

Q Link Wireless estimates customers can save up up to $599 per year in monthly fees when they sign up for the Lifeline plan.

No Annual Contract

Q LInk Wireless is also one of the few cell phone plan providers to not require its customers to sign up for lengthy, multi-year contracts. Qualifying customers can sign up for or cancel Q Link's free cell phone service at any time.

Keep Your Phone and Number

Q Link Wireless customers can also keep their existing phone and phone number when they enroll in the Lifeline program, regardless of whether they own a flip phone, iPhone, Blackberry, or Samsung Galaxy. Customers in need of a smartphone can receive a free Q Link phone.

Nationwide Coverage

Q Link Wireless is actively working to expand its national network. The carrier’s network coverage depends on the area, weather, signal strength, and traffic volumes, but over 97 percent of the geographic United States is covered.

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The Bad

  • Only Available to Qualifying Customers

Only Available to Qualifying Customers

Q Link Wireless's Lifeline assistance program is only available to qualifying Americans who are currently on a low income or government assistance program:

  • SNAP (food stamps)
  • Medicaid
  • Department of Veterans Affairs
  • Social Security Income Assistance
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The Bottom Line

Customers living under the Federal Poverty Line may find a reliable cell phone provider in Q Link Wireless. The company offer free cell phone services to more than 2 million qualifying customers across roughly 97 of the country. Customers on government financial aid programs are encouraged to enroll in the Lifeline program.

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Star Rating

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3.8

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906 Reviews

Review Breakdown

5 grade

18%

4 grade

62%

3 grade

9%

2 grade

1%

1 grade

10%

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T Reisterstown, MD

Hi well my phone appears to stop working in the midst of it operating every season since March when I was having major issues.. My phone stop working on last Friday which the day before that I went online to use a different phone and to receive a SIM card from them. I received the SIM card and the phone that I wanted to use, one of the employees was telling me that it was not compatible but it was. Any who they deactivated my SIM card and will turn my phone off within 48 hours. Until one week- ten days for me to receive another SIM card. Too much Drama. I really prefered Assurance Wireless over Qlink. Qlink really must be able to adapt to the needs and wants of their customers. Disappointed with their long waiting period. Every senior should have a landline. Which is too expensive for all of us.

6 years ago

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Brenda Barnes Chicago, IL

That it's free and I can't afford to pay for the a phone. The worst thing is I got a tablet and it only worked for first month than it quit and when I got it the screen was all scratched up I waited and waited for it to come than got so disappointed. I kept calling to let ya know but could never get someone I could understand.I stopped calling. I wanted to know can I change to assurance or another government plane.

4 years ago

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Tony Miller Chicago, IL

Well my issue with it is the number I was given is being called all the time and text all the time some are scams and many of them highly inappropriate and they are not people looking for me. I was even sent an un-solicited picture of a woman with no clothes even after asking to stop.

4 years ago

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Melody Kostansek Miami, FL

Well I live in Illinois and there’s a town I was on the edge of. harrisburg which is in between 2 decent city’s and I got no coverage Hope it was a flick and is not like that I’ve only had service for 3 days so to early to tell.

4 years ago

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edwin lugo New York, NY

FREE service COSTS TOO Much! The phone and SMS work great but the LTE is Horrendous more over non existent. The speed test shows a terrible 48KB not even one MB, worse than dial up. Free Unlimited Data is a myth.

5 years ago

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Sandra Pena Lavaca, TX

I don't like all kinds of people from around the world Call this Number day in and day out and with text messages to .. Sometimes I have to turn phone off ..

4 years ago

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Robert Lee Williams,Jr. Clifton Heights, PA

What I really enjoy about QLink is the unlimited data, minutes and text. Especially the data, it gives me more time to search the web now.

4 years ago Edited February 2, 2022

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Kare Pearl, MS

Hard to change my number. It’s a charge to get a new number.

4 years ago

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Dianna Polson Pella, IA

I feel there should be better quality service overall and betterinstiy66

4 years ago

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Vanessa Butler Columbia, MO

Phone calls are choppy. Other person cant hear you. Drop call all the time.

4 years ago

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Susy Esquiliano South Bend, IN

Phone still give me problems even when i paid for new one 😞

4 years ago