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The Car Connection

Is This Your Business?
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Author: Kaitlyn Short

LAST UPDATED: November 8th, 2019

American car research and information website, The Car Connection got its start in 1997. Fast approaching its 20 year anniversary, The Car Connection is a signature brand of the California-based automotive company High Gear Media, which publishes automotive content intended to be the most engaging and informative content on the internet. The website provides car ratings, reviews, and news, as well as information about vehicle prices, options, and specifications. It also publishes a classifieds section for new and used vehicles.

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The Good

  • Extensive Guides
  • Comparison Tools
  • Expert & User Reviews

Extensive Guides

Unlike some of its competitors in the car website genre which offers just a New Car Buyer's guide, Car Connection also offers a Used Car Buyer's guide. In fact, The Car Connection offers an extensive list of guides not seen on other sites, such as Maintenance Guides, Selling Guide, Shopping Guide, and Finance Guides. The full Guide List looks like this:

  • Child Car Seat Guide
  • Guide to understanding Vehicle Identification Numbers (VIN)
  • Guide to Selling Your Used Car
  • Car Selling Guide
  • Used Car Buying Guide
    • Buying A Used Car: Negotiating Tips & Tricks
    • Buying A Used Car: Top Used Car Buying Tips
    • Used Car Lemon Laws: What Are They?
    • How To Avoid Used Car Lawsuits
  • Guide To Selling Your Used Car
  • Car Shopping Guide
  • Recall Guide
  • Car Care Guide
  • Car Oil Changes
  • Car Repair and Maintenance Guide
  • Pets And Cars Guide
  • Car Insurance Guide
  • Car Loan Guide
  • Cars 101

These guides offer negotiating tips and tricks related to the particular topic (as listed above).

Comparison Tools

The website provides shoppers with a standard comparison tool. Car seekers can choose up to three cars to compare features, pricing and ratings. An interesting feature is the option for dealers to buy leads through The Car Connection's affiliate site, CarsDirectConnect.com. This site puts its 5 years of experience, 35 million monthly website visitors and 150,000 cars sold to use, helping dealers turn online car shoppers into buyers. This is accomplished by one or more of Car Connection's/CarDirect Connection's products:

  • New Car Connect: Dealers can acquire new customers and brand their dealership
  • Special Finance: Dealers can get qualified car buyers - not just credit profiles
  • Mobile Connect: Dealers receive a cutting-edge, turnkey mobile marketing solution
  • Used Car Connect: Dealers get their used inventory in front of The Car Connection's 35+ million monthly visitors
  • Advertising packages: Dealers are provided with flexible options to boost their marketing budgets

Expert & User Reviews

Although not as thorough as Car and Driver's vehicle search profiles, The Car Connection has a decent review page for its cars. Reviews are done by Car Connection editors with a brief bulleted summary at the head of each one to give readers a quick and easy snapshot of the car in question. How it looks:

  • Quick Take section with a full car breakdown- plus pros and cons in blog format
  • User review section with driver's experience of owning and operating a particular car

The user review section is extremely helpful, a standout feature not available on similar sites. It's a great asset to have editorial reviews from staff members and professional drivers who have tested the vehicles, (if unbiased, of course) but is a really great asset to have real, everyday testimonies and reviews from actual drivers and owners of the car that buyers are researching. A nice addition.

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The Bad

  • Lacking Tools

Lacking Tools

Aside from the Comparison tool, The Car Connection offers close to no research tools, merely tips and advice. This flies in the face of the website's name, which implies it will connect customers with cars. Connecting them with cars, however, requires more than great, thorough reviews and tips.

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The Bottom Line

The Car Connection is a prime location for car buyer and/or seller information. If you can benefit from extensive auto industry tips and how-to guides, this site is for you.

Other sites in the "car research" genre offer tools like trade-in value and true cost to own to payment calculators, but while The Car Connection doesn't offer these tools, it has some unique features that make it worthwhile for information seekers and car shoppers.

One honorable mention is the User Review segment, where everyday drivers share their ratings of a particular vehicle they've driven and/or purchased. This is super-helpful to see what people just like you have to say without the "professional slant".

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Moses Pensacola, FL

We contacted the dealer initially to say that we were interested in a vehicle, but only if the Car Fax was clean and the inside of the car looked as good as the pics. Bitsy took down the information (on Sunday) and said that she would send pics Monday. She sent a text telling us that the Car Fax was clean. On Monday, when we had not heard from her, we called. She was at home getting her new furniture, but would contact us on Tuesday. (After she told us Monday). We never heard a thing Tuesday. So on Wednesday, we contacted the Car Dealership to begin working with someone else. We already had our financing and just needed to send the bank information. So immediately after we let them know that we wanted to purchase the car, the Dealership called back to say that there was someone else interested and that we needed to put money down to hold the car. We refused since we had been looking at this same car for months and the price had been dropped. On Thursday, after sending a copy of the check and request for Title information to the Dealership, my bank thankfully contacted me to let me know that the Dealership had called her to see if it was still a sell if the car was a Dealer buy back due to the Lemon Law. They were told by the bank that was certainly not ok. We still have the text from Bitsy saying that the Car Fax was clean! We also contacted the Manager to let him know our experience, however we had to leave a message. Just want to warn others that we were dealt with very dishonestly. If my bank was highly reputable and looking out for me, I would have been stuck with this car!

6 years ago