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Mercedes-Benz

5.3 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Mercedes-Benz

Name: Mercedes-Benz
Rating: 4.5

Is This Your Business?

4.5

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28 User Reviews

5.3

Overall Score

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4.5

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28 User Reviews

5.3

Overall Score

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The Good

The Bad

Bottom Line

Reviews

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Company Details

Powertrain Warranty

4 years/50, 000 miles

Factory Warranty

4 years/50, 000 miles

Number of Reviews 28

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: March 10th, 2020

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User Reviews

Star Rating

4.5

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28 Reviews

Review Breakdown

5 grade

61%

4 grade

29%

3 grade

11%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Robbin Ott

Larson Mercedes Benz, very good they always send remders.We got the exact car we wated we ordered it, it was three weeks late so we were put out by that, also the company forgot to record the title out of our name and we got a ticket in mail we disnt own car it. Was a hassel.I do love imy 450 GLS

7 years ago

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Mickey Mangum Long Beach, MS

We currently have a Mercedes CLA 320. We really enjoy it. It is a solid vehicle and it gets really good gas mileage. It is a quality vehicle and you can tell when you drive that it is not cheap. Great company.

6 years ago

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Myken American Fork, UT

We currently own a Mercedes Sprinter Van. We've had a couple sensors go bad and have had to take it in for repairs. They always provide excellent service and are able to accommodate us in a quick and timely manner. The customer service has been excellent and they make us feel like valued customers.

6 years ago

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Michelle Rios Ogden, UT

Our Benz has been a great car. It offers a smooth ride in nice leather seats. The interior is roomy, fitting my family of 5. We have had it for more than 12 years and we have not had any major engine repairs. The service provided by Mercedes-Benz is hands down the best. The car still looks great with over 200K miles. When a new car is needed... a Benz is top on the list.

6 years ago

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Eddie Rios Ogden, UT

I love, love, love my Mercedes sedan. Mercedes is superior in service and maintenance. They keep my car running perfect and for reasonable rates. The dealership sales service was first rate. I love the higher esthetic in my sports car. I love the higher quality and attention to detail in the car's workmanship. The car is built to last.

6 years ago

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Katherine Whyte Miami, FL

My first car was a Mercedes-Benz, and now I know in the future this will be the only type of vehicle I drive! There are so many options for models that can suit any lifestyle, and the services that you receive at their dealerships are unmatched. A very reliable and comfortable luxury vehicle.

6 years ago

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Reese Pleasant Grove, UT

I drove a Mercedes-Benz for a short time when I was living in Spain. It ran great, and was so easy to maintain. It had a lot of room inside for a tall guy like me and had a look and feel that let you know it was well built and an engineering wonder of the 21st century.

7 years ago

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susie Kaysville, UT

my grandpa has a couple mercedes cars and i’m obsessed with them. mercedes is my dream car. they are amazing cars. mercedes cars always run so well and run so well for a very long time. and very good quality cars.

7 years ago

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Patricia Green Baytown, TX

This sales person Joanna and the manger of this car dealership explained everything up front .They where honest trustworthy and very professional.

7 years ago

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Larry Luter

Excellent quality. Repairs are expensive. Some models have a particular flaw that the company is aware of yet customers are on the hook for repeat repairs of the same flaw.

7 years ago

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David T Draper, UT

I was debating between getting a Mercedes and a BMW. I thought that Mercedes were a little more classier so I went with it. It's a great car, but maintenance costs so much so money on them, I had to get rid of it after 3 years.

6 years ago

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Abby Driggs Provo, UT

Super nice car but felt like we were always taking it in for repairs. The repairs cost a lot of money so we ended up switching car brands. Not worth it for how often it needed to be fixed.

7 years ago

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Endia Norcross, GA

The cars always have nice features but have a high cost for gas. The cars always look really polished.

6 years ago

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Jerome Lietz

Recent purchase has been great experience. Follow-up visits are red-carpet affairs.

7 years ago

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Gallardo Marcelo

Superb!! Fantastic!! I would offer more competitibe prices on Service and more CPO vehicles.

7 years ago

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Fred

Excellent Service Dept. Need better directional signs to Port of Tacoma location.

7 years ago

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Rocio Diaz Jacksonville, FL

Over the last few years they have been upping their design features as well as their mileage. Great car but it is expensive to maintain.

6 years ago

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Kim Kunz Fallbrook, CA

Great car if you like expensive maintenance. I mean, the look is great and the car is comfy. But man, upkeep is ridiculous!

6 years ago

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Cam McClellan Magna, UT

When you think of class you think of Mercedes-Benz. They are a high class car that looks and performs really well.

6 years ago

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Rephael J Rechitzky

Good. I did not need much from them. They gave me service as per my expectations.

7 years ago

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Anonymous

Enjoyed buying from this company, its sales team, and follow up service.

7 years ago

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Oscar

Exxellent service. Full-service company. Lower price of service and products

7 years ago

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Gloria Bishop

Mercedes Benz has excellent service, they make you feel as VIP

7 years ago

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Katie Johnson Provo, UT

I drive a Mercedes right now. Best car ever. Has great features and drives very smooth.

6 years ago

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Eliza Anne Jones Provo, UT

We love our Mercedes-Benz. The ride is smooth and we rarely take it into the shop for any issues.

7 years ago

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Willis Newby

Cars are beautiful, make cars better and more afforiable to fix

7 years ago

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Dr/ :Lou Tuirchi

Service is poor. Way too many cars and very limited service people

7 years ago

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Tony Curtis

LOWER MECHANICAL COSTS AND LITTLE COMPETITION WHERE WE LIVE

7 years ago

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