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Author: Kaitlyn Short

LAST UPDATED: June 27th, 2019

Founded in 1853, with a variety of offerings, Travelers Insurance has business insurance solutions for most businesses. Its services are sold through local or regional brokers and are available in all 50 states.

Top Ranked Companies

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The Good

  • All Business Sizes
  • Multiple Specialties
  • Catastrophe Response Unit

All Business Sizes

Travelers offers business insurance policies to small, medium, and national companies. According to its 2017 SEC report, 58.5 percent of domestic net written premiums were from medium-sized, or “middle market” businesses with 50-1,000 employees. The company focuses on these middle market accounts, with a special Travelers Client Advantage program.

Multiple Specialties

The Travelers business insurance website features almost two dozen different industry specialties:

  • Agribusiness
  • Architects, engineers, and surveyors
  • Auto and truck dealers
  • Business services
  • Construction
  • Education
  • Energy and renewable
  • Equipment dealers
  • Financial institutions
  • Food services
  • Healthcare
  • Hospitality and recreation
  • Manufacturing
  • Marine industries
  • Museums and fine arts
  • Non-profit
  • Oil and gas
  • Public entities
  • Real estate
  • Retail
  • Technology
  • Transportation
  • Wholesale and distribution

Catastrophe Response Unit

If disaster strikes your business, Travelers has a special Catastrophe Response Team prepared to deploy to your site within 24 hours. These specially trained experts travel directly to your area with a mobile claim office, so they can help immediately respond to your claim needs.

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The Bad

  • Mobile Apps
  • Getting a Quote

Mobile Apps

Travelers’ mobile apps aren’t well ranked or used. You will still have access to your account online or be able to call your agent or the customer service team.

Getting a Quote

As with most business insurance providers, you must contact a local agent for any quotes. Travelers is sold through independent agents who often represent numerous insurance companies (not just Travelers), and can provide you with coverage and carrier recommendations.

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The Bottom Line

Travelers is a large, financially strong insurance company with expertise in many different industries. It is proven at insuring small, medium, and large companies.

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