Books-a-Million

This bookstore is underrated. They offer a variety of different books and novels, regardless if they came out yesterday or 200 years ago. The books are sold at a very low price too. I gave it four stars however due to the local Books-a-Million being kept in a disheveled manner rather than an ordered one.

I love browsing through Books A Million stores. I find the staff very friendly and helpful and they always have a wide selection of titles. Also the membership has great perks along with sales!!

Most inept bunch. They cannot sell outside the US. Despite this you can sign up to their spam. They spam me everyday but I cannot even purchase anything. Useless and lazy. I sent at least 15 emails over past free days and no one has responded to any of them. The ineptperson assisting me initially said they need the address to ship ebooks.... Now, really. Are you so dense that you do not know the difference between a physical product and a digital one? Why are they spamming Non-US citizens if they are not legally allowed to sell to us? Why must I waste my time setting up an account if I cannot order? Why must I be prepared to spend $400+ but you cannot even sell to me> Utter waste of time. Inept and lazy staff. Dishonest advertising and spam. Reason of review: Return, Exchange or Cancellation Policy. Preferred solution: Stop lying to the world and wasting people's time. How can you sell ebooks but can't sell them outside US. Why can you spam me EVERY SINGLE DAY but I am not allowed to even buy ebooks. YOU DO NOT POST EBOOKS. State on your website that non-US not welcome. I didn't like: Service, Poor shipping procecures, Shipping - lack thereof - and customer service.

I drive to the next town to go to Books a Million because they have a larger more varied selection of SF. Also I find the store more relaxed and friendlier. Today I was disappointed in the selection of SF. I have read most of the long running authors and look forward to a selection of books that doesn't look like a Barns and Nobel store. I will return another day and hope that this was not a fluke and not a new trend to Imitate the big boring "other" store.

BAM renewed my book club membership for $25 without my authorization. They're refunding the charge, but I have to wait 1-3 days for the refund money to hit my bank account. Why is that? They certainly leapt to remove the money -- why is there a delay in getting it back to me? In the interim I'll get an overdraft since payday isn't until Wednesday and funds were very low. Thanks for nothing, BAM. The book club membership was a total waste of money, and now your corporate greed and trick to bilk customers will cost me another $35 at the bank. I will never shop here again.

Great books have been shopping with them for years and the quality remains great. Good customer service.

Great site for finding any book we have been looking for and want.