BB&T Bank

Name: BB&T Bank
Rating: 1.8

Is This Your Business?

1.8

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68 User Reviews

3.1

Overall Score

Compare

1.8

star star star_border star_border star_border

68 User Reviews

3.1

Overall Score

Compare

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RobertSamuelson

Whenever I've had an issue that required the assistance of a bank, they've helped me solve it, in a timely manner.

8 years ago

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Kimberly Bronson Idaho Falls, ID

We have our home loan through BB&T and have great communication and no problems whatsoever. I am very pleased.

8 years ago

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M New Holland, PA

After waiting 12 minutes in the drive thru because there were other cars in front of me they helped them all but I came up she said oh no we are closed I can’t help you. Customer service is terrible.

6 years ago

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Regina Bethlehem, PA

This bank is the worst of all banks. Late notifications and overdraft fees one minute my balance is 20 dollars I wake up and I'm in the negative I would bank here once my account is positive I closing my account

7 years ago

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Alyssa Jackson Fayetteville, NC

Bb&T customer service is absolutely rude as mess! Her name was Tameka an she talks when you talk an wants to argue an be rude. She is the reason I will be switching banks

5 years ago

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Vince Randall Mannington, WV

Whenever I call them about an issue I get ignored. I've made several attempts to get some service, but to no avail. I guess they don't like to listen to their customers.

7 years ago

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Agnes

Friendly Service and remembering you when entering the lobby.

8 years ago

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Roni Sumter, SC

At 13821 Lee Jackson Memorial Hwy Chantilly The tellers - ladies- are really rude an have bad customer service . They been working there for Years

7 years ago

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Robert Hall Pinehurst, NC

Great cusrtomer service and pleasant atmosphere.

8 years ago

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Tim Fullmer Oak Island, NC

The bank personnel are knowledgeable,helpful &frindly

8 years ago

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Erik Wilhide

Haven't had any real issues with them. The tellers are always nice and helpful

8 years ago

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Donn Carr

Customer Service - No hidden gotcha fees like BofA

8 years ago

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Ivette

Everytime I go to my bank the ATM is either down or something wrong with it.

8 years ago

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Vicki A Michaels

Bank is fine, but not close to my house.

8 years ago

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E B Covington, GA

They absolutely love to hit you with fees. I don't even give 1 star

7 years ago

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David Lahman Layton, UT

Horrible dissatisfaction with everything at this bank. They are thieves

7 years ago

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Leslie Fitzgerald

This bank has too many fees associated with their accounts.

8 years ago

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Edward & Mary Wilson

Too many fees, poorly presented statements

8 years ago