Name: GEICO Auto Insurance
Rating: 3.8

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Amy Boren American Fork, UT

Their rates were ok and their customer service was great. They were unable to get us a price that we were wanting so we went with another company.

7 years ago

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Brittany L Washburn Mastic, NY

Geico has horrible customer service!! I don't recommend at all. Plus there so slow. I'm switching and will never go back and tell friends and family not to use them. Worst experience ever.

7 years ago

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Mitchell Tress Miami, FL

Claims settled promptly and in full. Customer service readily available and helpful.

7 years ago

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Trinity Orange, VA

Geico has been the worst insurance company with cooperating after I was rear ended. It took over 9 days to get a rental car, no calls back and no one gives the same correct information.

7 years ago

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Ashby Cockrell

Good coverage - fair price - I have been with them for 8 years now. Very pleased

7 years ago

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Kandace Affa

They have always been courteous, offer great insurance packages and I like their mobile app

7 years ago

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Joseph Canup Winter Park, FL

Paid for a 6 month policy upfront, then canceled the policy after it the 6 months. Geico is now trying to say that I owe $568 because they changed our LEGALLY BINDING CONTRACT without my consent.

7 years ago

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elissa Boca Raton, FL

Called for a tow was told they would come in 60 minutes or less. After waiting over an hour they sent the wrong kind of truck and had to start all over again, now told the wait time is an hour and a half

7 years ago

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Amie

Love them i have the app i can see my account pay my bill or even change the date of my payment

7 years ago

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Arlene Cleet Phoenix, AZ

Good service and they offer discounts for bundling other insurance such as home owners ins.

7 years ago

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Mary Brown Little Rock, AR

I like that they have lowered my bill and given me accident forgiveness if I ever need it.

7 years ago

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Alice

Pricing is good. Courteous people with great knowledge. I do not know how they could improve.

7 years ago

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D Miami, FL

This company is ridiculous they want you to do everything online give you a policy take your money and then mail you paperwork to fill out and return and threaten that if you don’t they will charge you more.

8 years ago

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Norma Loveland, CO

They treat me very good and I can talk to them anytime, in other words, their easy to reach

8 years ago

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Irma Anderson Arnaudville, LA

Because they are easy to work with. I can always call and speak to a representative.

8 years ago

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Susan Kaplan

Good value, great customer service, rewards for seniors, rewards for safe drivers

8 years ago

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Mrs. Clark

I have been with Geico for over 10 year without any claims. I believe they should lower my monthly insurance rate, its way to expensive.

8 years ago

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Sichuan Canton, OH

Excellent website, excellent claims processin and most excellent customer service.

8 years ago

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Crystal Hopkins Mary Esther, FL

Geico is amazing and I love how they treat their customers. Everyone should do buisness with them

8 years ago

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Christopher Sandrock Franklin, PA

Great rate, prompt service, excellent customer service, excellent product for the money

8 years ago

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Dean Lodi, CA

Very reliable company customer service is best cliams are handled very fast and right

8 years ago

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Marian Truehill Gretna, LA

Excellent service and professional knowledge regarding insurance premiums in my state.

8 years ago

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Shari Limburg

They have been awesome with customer service and help me if I need it, plus great insurance prices.

8 years ago

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Mia Naseer

I have been with Geico three years accident & ticket free. However, my premium continues to increase v. decrease. The customer service is not great but I get better quotes elsewhere.

8 years ago

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Rolando Fernandez

Excelent custom support service, easy to find solutions and the best low price in all State

8 years ago

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Michael Marinelli

GEICO has never failed me no matter what the problem. From accident to simple unlocking the car.

8 years ago

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North Florida Wildliife Center Havana, FL

Submitting a claim is fast and easy with the mobile app. Love the commercials with the lizard, always makes me laugh

4 years ago

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Mohamed Attia Springfield, VA

they always start out with fair price and then it keeps going up. also their basic coverage is really low, compared to other companies. read the details

4 years ago

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Krista Griffith Tulsa, OK

We had to deal with Geico when a Geico customer rear ended us. They were very helpful and got us our money very quick.

4 years ago

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Kelly

They have been very challenging to work with and you have to call and wait on hold for a long time. We were hit and 3 calls and we finally got someone to give us an estimate but they all told us different ways to get it done. One was sending pictures and 2 people told us that and sent a link. It has been very challenging.

4 years ago

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alexisblige Tallahassee, FL

GEICO Auto Insurance has not only helped me save money, but has also helped me improve my driving skills with their app.

4 years ago

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Tamara Smith Orlando, FL

I’ve been with geico for 1 year and it’s been great! They always answer my questions about my policy clearly.

4 years ago

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janice dorvil Tallahassee, FL

I currently have Geico for my car insurance its been great and they have cheaper rates than other insurance companies in my opinion.

4 years ago

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Luke Swierczynski Waterford, MI

GEICO auto insurance had been included in multiple quotes I've received from insurance brokers over the year, but I've never pulled the trigger for them since they've yet to be the cheapest.

4 years ago Edited November 10, 2021

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N Goshagi Ellicott City, MD

Veryyyy price high compare to other companies My husband had a minor accident snd parking ticket but our monthly payment jump by 40 percent

5 years ago

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Juan vega New Haven, CT

I had this company on and off for 9 years however I did a minor scratch on my car and I let them know but I didn’t open a claim since my deductible was 500 and the damage was only 100 however they increase my premium by 1500 hundred dollars when I call them to ask they give me the run around and I canceled my insurance at the end

5 years ago

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Morgan Idaho Falls, ID

We have had a good experience so far, they’ve been able to give us good rates on our auto and renters insurance.

5 years ago

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Caitlin Lansdowne, PA

I have Geico for years now. Overall good customer service, but I would recommend getting a higher up plan if you want it to help cover any damage.

5 years ago

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wineera elkington Salt Lake City, UT

The best & most reliable auto insurance provider. I really like their app interface. It’s super easy to use.

5 years ago

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Jane Witt Phoenix, AZ

Very responsive, when I had a claim I used the app to submit. Easy, quick. Customer service always strong.

5 years ago

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Destini Ferguson Tallahassee, FL

Someone with GEICO hit me and the agents were terrible at handling the case. They didn't answer my calls to get my statements until a week later. They also acknowledged that their customer hit me, but when speaking to my agent they claimed they couldn't get in contact with their client.

5 years ago

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JoAnn Carroll Oklahoma City, OK

Geico is very reasonable to get insurance from. Also they give military discounts! I HIGHLY recommend this company.

5 years ago

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Ana Pagan New York, NY

I always had geico they reputation. They resolve any problem fast there customer service in my book is excellent

5 years ago

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Rylie Crandall Phrae, 54

I appreciate how affordable GEICO auto insurance is. I also appreciate how easy it is to make payments.

5 years ago

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Jeff B Littleton, CO

I originally went with Geico because of their pricing. I received terrible customer service and switched to another company. I actually got a better rate and their customer service was miles ahead of Geico.

5 years ago

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BlancheL Phoenix, AZ

Geico has great customer service that care about your needs . I have been with GEICO for 6 years and will continue!!

5 years ago

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Richard Summers Warsaw, IN

I have been a customer of geico since 2012 the service is ecellent for car insurance and renters insurance

5 years ago

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Bethany Rockville, MD

GEICO’s provides quality auto insurance, in my experience. Their service representatives are professional and helpful, and really think for customers.

5 years ago

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B A Hooper Mesa, AZ

Great claims service. Full coverage offered. Lots of included add on benefits. Easy to use app on my phone.

5 years ago

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Jeffrey Hoshour ,

Good company! Good services! Good customer support! Good, good, good!! Not one problem going on 3 years.

5 years ago