Farm Bureau Financial Services

Author: Kaitlyn Short

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7.3 Overall Score

4.3

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The Good

• Coverage features
• File/track claims

Coverage Features

Primarily, prospective customers are concerned with how a policy compares in its available features as well as the pricing of the policy. Auto insurance by Farm Bureau is comparable with industry standards with respect to their features and coverages. As each state has in their minimum requirements, customers may find slight variations. They offer the following coverages for their customers:

• Bodily injury
• Property damage
• Insured
• Underinsured
• Medical payment
• No fault
• Comprehensive
• Collision
• Replacement cost

File/Track Claims

Customers may file and track their auto claims online. However, doing so is not as straightforward as it is for other companies. Customers report that depending on which page they are visiting that that there may be several steps which are needed and multiple clicks to get to the correct screen.  

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The Bad

• Service coverage
• Price range
• Discounts

Service Coverage

At the writing of this review (March 2016), Farm Bureau Financial Services Automobile insurance is only available for residents of the following states:

• Arizona
• Iowa
• Kansas
• Minnesota
• Nebraska
• New Mexico
• South Dakota
• Utah

Those living in other states are not able to buy an auto insurance policy from Farm Bureau Financial Services. This limitation is significant, compared to other companies and their ability to insure people in all 50 states.  

Price Range

Farm Bureau Financial Services has not disclosed pricing information.

Discounts

Farm Bureau Financial Services does not offer as comprehensive discount policy as do many other companies. They offer their customers the following discounts:

• Farm bureau member's choice
• Good student
• Safe driver
• Continued in-force credit
• Low mileage
• Safe young driver

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The Bottom Line

Farm Bureau Financial Services offers an automobile policy which is fairly average in the industry. The company's offerings are predominately average. As such, it may be difficult for some consumers to change companies to subscribe in their policies without being able to take advantage of the multiple-product discounts. There is simply not enough there to motivate most customers to change insurance companies.