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NortonLifeLock

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5.5

Overall Score

Author: Jenna Vasquez

LAST UPDATED: March 26th, 2022

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In 1991, after NortonLifeLock acquired Peter Norton Computing, the company launched Norton Antivirus as prevention for the hundreds of foreign virus strains and PC malware that were becoming more and more common. NortonLifeLock's antivirus products have further developed to include malware prevention and removal, anti-spam, anti-phishing, and PC tune-up tools, among other services offered. 

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The Good

  • Tested High
  • Features
  • Parental Controls

Tested High 

Independent IT test AV-Test has found NortonLifeLock antivirus to successfully protect against most viruses, worms, and Trojan horses.

Security Features

Norton 360 provides you with powerful layers of protection for your connected devices and online privacy.  Your personal devices and information have protection as you bank, shop and post online, both at home and on-the-go when connecting on Wi-Fi, including public Wi-Fi.  With Dark Web Monitoring Powered by LifeLock, we scan the dark web for your personal information and notify you if we find it.

***Disclaimer: Dark Web Monitoring in Norton 360 plans (without LifeLock) defaults to monitor your email address only. Login in to your account to enter   more information for monitoring purposes. If you are a current LifeLock member, you can manage those settings in the LifeLock member portal.

Should the unexpected happen, you’ll be covered by the Norton Virus Protection Promise to help remove any virus or your money back.

***Disclaimer: Virus Protection Promise: To be eligible, you must have a qualifying subscription and also have purchased, renewed or upgraded that subscription directly from us, or subscribe with automatic renewal. If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. If you have a bundle (a qualifying subscription from NortonLifeLock purchased with either another offering from NortonLifeLock, or a third party offering), your refund will be limited to the Manufacturer’s Suggested Retail Price of only your qualifying subscription for the current term, not to exceed the total bundled price paid. Any refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. The refund does not apply to any damages incurred as a result of viruses. See  HYPERLINK "http://www.norton.com/guarantee" Norton.com/guarantee for complete details.

Parental Controls

Norton 360 users have full access to Norton Family-one of the most comprehensive parental control products on the market.

Visit Site

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The Bad

  • Conditions 

Conditions 

Norton Cloud Backup, Parental Controls, and SafeCam features are only available on Windows. 

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The Bottom Line

NortonLifeLock offers a variety of virus protection options for PCs, Macs, tablets, and smartphones and the Norton product line has a loyal customer base. Plus, NortonLifeLock now comes with Identity Theft Protection and VPN for online privacy and enhanced security for all your devices.

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Star Rating

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4.1

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79 Reviews

Review Breakdown

5 grade

48%

4 grade

27%

3 grade

15%

2 grade

8%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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scotty Saint Paul, MN

I have been using Norton antivirus and Norton LifeLock for multiple years now and it has never steered me wrong. It has detected in eliminated All major viruses and infections on the computer and has minimal upkeep and minimal pricing too I love it

4 years ago

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Review Source

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Alicia Mesa, AZ

My family has used Norton a few times to protect our computers and we have had no complaints. We've loved their service and have had no issues with them. Their software was easy to install and we never had any issues with the computer while we were using the software!

4 years ago

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Anita pea Dallas, TX

Norton life lock was helpful for a while until I decided to move to another. The on call service was helpful but I had a few problems with some of the system!!!

6 years ago

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Audrey Mitchell Managua, MN

Downloaded the software for NortonLifeLock and it worked great for years. It would send notifications if there was any suspicious activity or possible viruses.

6 years ago

NortonLifeLock Logo

Reply from NortonLifeLock

Hello Audrey,

Thank you for posting your review. We appreciate you sharing your thoughts about the product and we’re happy to hear that you are satisfied with Norton LifeLock. Thank you for choosing Norton LifeLock, if at any time you need additional support with your product please feel free to reach out to us and we will be more than happy to assist you.

Thanks
Raj
Norton LifeLock Member Services & Support

Feb. 4th, 2020

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Randal hyde Springfield, MO

I like to use Norton for my antivirus needs. They provide you with automatic updates and they are easy to install. It really helps to protect your hardware.

7 years ago

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Kaylee Lapinskie Foley, AL

It's a little difficult to renew when it expires but I've never gotten a virus on my computer. I also like how it gives me reminders to clear out my storage disc every so often. Super convenient!

4 years ago

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Bryan Peterson Herriman, UT

I got this through my Xfinity subscription and it was great. Always kept my computer safe and free from spyware. Also helped my computer clean up unwanted or no longer needed files

4 years ago

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Lauraine Pleasant Grove, UT

My family has recently purchased NortonLifeLock to help protect our computers and phones from viruses. It has worked really well for us, and it is really efficient for a parental control on kids' smart phones.

5 years ago

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Kristiane R Durfey Orem, UT

We have used NortonLifeLock on our computers and devices before and have been pleased with the results. I would recommend it to others.

4 years ago

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Megum Povsha Bozeman, MT

Norton provides complete protection for up to 10 devices, with top-notch features that range from malware protection to automatic photo backup.

4 years ago

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Ninfa Esp San Pedro Sula, CR

It's great, Norton does ensure excellent malware protection without hurting system performance, and offers useful extra tools.

6 years ago

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Reply from NortonLifeLock

Hello Ninfa,

Thank you for posting your review. We appreciate you sharing your thoughts about the product and we’re happy to hear that you are satisfied with Norton LifeLock.
Thank you for choosing Norton LifeLock, if at any time you need additional support with your product please feel free to reach out to us and we will be more than happy to assist you.

Raj
Norton LifeLock Member Services & Support

Jan. 18th, 2020

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Ken Francis Provo, UT

This service is nice. It has procteted my computer. i appreciate the ease of use. Sometimes it tries to update more than I would like.

7 years ago

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Reply from NortonLifeLock

Thank you for posting your review. We appreciate you sharing your thoughts about the product and we’re happy to hear that you are satisfied with Norton LifeLock.
Thank you for choosing Norton LifeLock, if at any time you need additional support with your product please feel free to reach out to us and we will be more than happy to assist you.

Raj
Norton LifeLock Member Services & Support

Sep. 27th, 2019

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Aubrey Rentschler Salt Lake City, UT

I've had Norton on my computers for sometime now and have no problem with viruses. I do wish their rates were a little lower though.

9 years ago

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Ramona Harris Emory, TX

I used Norton before they join with life lock and was real impressed used them for 3 years before I changed to a freeware program because of cost

4 years ago

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SnowballH Salt Lake City, UT

Great antivirus software! Has help block our computer from so many viruses and spyware.

6 years ago

NortonLifeLock Logo

Reply from NortonLifeLock

Hello,

Thank you for posting your review. We appreciate you sharing your thoughts about the product and we’re happy to hear that you are satisfied with Norton LifeLock. Thank you for choosing Norton LifeLock, if at any time you need additional support with your product please feel free to reach out to us and we will be more than happy to assist you.

Thanks
Raj
Norton LifeLock Member Services & Support

Feb. 4th, 2020

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Review Source

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Kristin Pleasant Grove, UT

I would highly recommend this product we have never had a problem with security!

8 years ago

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JRosa Lehi, UT

I use Norton and have never had any issues with the program. My computer is virus free.

8 years ago

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Jeffrey Foutz American Fork, UT

I didn't get any viruses, so it worked. It kept me and my files safe from any malicious activity.

8 years ago

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David Gainsforth Herriman, UT

I really like how easy it is to set up and just have running on my devices.

4 years ago

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Mike John Logan, UT

It has many great features, but too expensive on a continuing basis

4 years ago

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L. Fowler Pleasant Grove, UT

It came with my internet service and seems to do just fine.

8 years ago