Xact Telesolutions
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Author: Jenna Vasquez
LAST UPDATED: September 3rd, 2019
Xact Telesolutions is a call center services provider founded in 1988 and headquartered in Orlando, Florida. According to the company's website, its mission is to “be the leading provider of customized, integrated telecommunications and call center services nationwide, by combining innovative solutions tailored to each customer’s unique needs with exceptional service delivery.”
Xact Telesolutions offers the following inbound, outbound, and automated services:
- appointment management
- web chat
- customer service
- dispatch
- virtual receptionist
- interactive voice response
- email management
- lead qualifying
Specific pricing information is not disclosed on the website, but interested consumers may reach out to the company for a quote.
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