Ruby Receptionists

Founded in 2003 by Jill Nelson and headquartered in Portland, Oregon, Ruby Receptionists offers virtual receptionist and 24/7 live chat services. As stated on the company website, Ruby promises customers “to view every call and online chat as an opportunity to create an exceptional customer experience that helps them win business.”

Several virtual receptionist service features include the following:

• live business hour call answering
• real time updates and notifications
• mobile app to let receptionists know when clients are available, hold calls when busy, choose
• where and when to forward calls, change call handling instructions, and check messages and voicemails
• company specific greeting
• bilingual receptionist answering
• appointment scheduling with Calendly

Virtual receptionist pricing ranges from $309 per month for 100 minutes to $1,389 per month for 500 minutes. Prices for 24/7 live chat services range from $249 per month for 20 chats to $549 per month for 50 chats.

Ruby’s referral program also offers a $150 reward for referring a friend and a $100 reward for new clients who are referred by a friend.